Staff Program Manager - Comac C919 in Tewkesbury

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

Staff Programme Manager Role Summary

The Staff Programme Manager for Comac C919 manages day-to-day execution and continuous delivery of Moog products in the production phase. This role is accountable for customer relationship management, meeting cost-to-plan targets, driving demand flow down to sites, resolving escalated issues, and coordinating cross-functional teams to ensure product quality, on-time delivery and contract compliance through the full production lifecycle.

Core Responsibilities

• Production program execution: Manage program performance against production schedules, quality, cost and delivery targets.
• Customer account management: Act as primary customer contact for production issues, delivery coordination, routine commercial interactions and performance reporting; maintain high customer satisfaction and manage expectations.
• Cost-to-plan and financial performance: Drive cost-to-plan initiatives, support margin preservation actions, manage forecasts and report earned-value/financial status.
• Demand flow down & site coordination: Translate program requirements into site-level demand, lead demand flow down and ensure production sites have required planning, materials and capacity to meet program needs.
• Cross-functional coordination: Coordinate manufacturing, supply chain, engineering, quality, test, logistics and sustainment to remove blockers and optimize throughput.
• Escalation & issue resolution: Own resolution of escalated production, supply or quality issues impacting program performance; lead root-cause actions and corrective plans with stakeholders.
• Change & configuration control: Manage engineering change requests impacting production, ensure configuration control, and align stakeholders on implementation plans.
• Supplier & subcontractor management: Partner with the Supply Chain team to ensure monitoring of supplier performance, to drive on-time delivery and quality recovery actions and support contractual remedies as needed.
• Compliance & safety: Partner with Quality team to ensure production activities comply with customer specifications, applicable regulatory standards, company policies and safety requirements; support audits and quality events.
• Reporting & governance: Produce clear, concise program status reports and decision packages for Program Director; participate in various internal programs reviews.

Key Deliverables / Success Metrics

• On-time delivery and meeting production rate commitments.
• Achievement of cost-to-plan targets and acceptable cost/schedule variance.
• Successful demand flow down with minimal site disruptions and material shortages.
• Timely resolution of escalations and measurable reduction in repeat issues.
• Low production quality non-conformances and high first-pass yield.
• Strong customer satisfaction and adherence to contractual commitments.

Core Skills & Competencies

• Program & schedule management: Understanding of IMS, MS Project or equivalent and EVM basics.
• Technical understanding: Ability to lead technical trade-offs with engineering teams.
• Communication & stakeholder management: Clear communicator with strong customer-facing and cross-functional collaboration skills.
• Risk & issue management: Proactive identification, escalation and mitigation of risks and issues.
• Negotiation: Practical experience in commercial negotiation and supporting contractual actions.
• Decision orientation: Data-driven, accountable and results-oriented.

Reporting & Organizational Context

Reports to: Program Director Interfaces: Typically leads and coordinates with cross-functional team members (engineering, supply chain, manufacturing, quality, finance, legal & contracts). Direct interface with Site Program Managers and customer representatives.

Minimum Qualifications

• Typically, Bachelor’s degree in engineering or business.
• Minimum of ten (10) years of professional work experience, preferably in aerospace and engineering.
• Minimum six (6) years of Program Management work experience.
• Project Management Professional certificate is a plus.