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- Tasks: Lead daily operations, manage staff, and enhance customer satisfaction at Moody's.
- Company: Moody's is a vibrant, independent coffee shop and bar in Hagley, focusing on quality and creativity.
- Benefits: Enjoy 28 days holiday, performance bonuses, and the chance to shape a new brand.
- Why this job: Join a fresh, innovative team and make a real impact in a dynamic hospitality environment.
- Qualifications: 2+ years in a leadership role, strong knowledge of food and drinks, and a passion for hospitality.
- Other info: This is a unique opportunity to build and develop your own team from day one.
The predicted salary is between 30000 - 42000 £ per year.
Moody’s West Midlands, England, United Kingdom
General Manager
Join the team at Moody’s – Hagley’s brand new, independent neighbourhood coffee shop and bar
Are you a natural leader with a great personality? Passionate about drinks, food and bringing fresh ideas to the table? If so, Moody’s is looking for a General Manager like you.
Who we are
Moody’s is a brand new, independent neighbourhood hangout in the heart of Hagley village, initially bringing together specialty coffee, craft beer, cocktails, wine and shortly after, casual dining options focusing on brunch-style options and really good pizza. At Moody’s, we’re all about doing things differently — we source the best products from our favourite independent suppliers, bringing a fresh take to the usual experience.
What we’re looking for
We’re looking for someone to oversee the daily operations at Moody’s and will treat it as their own — someone ready to make a real impact and work with us to create something unique. This role requires a proactive approach to managing staff, enhancing customer satisfaction, and driving the overall success of the business. We’re looking for a General Manager who…
- Is a natural leader with an infectious energy that motivates the team
- Is passionate about food and drink – you love everything about hospitality and know how to create an unforgettable guest experience
- Is creative and thinks outside the box with fresh ideas to elevate the brand
Your skills and experience
- Minimum 2 years proven experience as a General/Senior Assistant Manager or similar leadership role in a high-energy hospitality venue
- Good knowledge of food, drinks and industry trends
- Ideally a fully trained, kick-ass barista and experienced in bartending
- A good understanding of managing a commercial kitchen and achieving a 5H with the EHO as well as internal audits
- If not already, have the ability to become a personal license holder
- Level 2 in food safety (preferred) to be able to oversee food preparation processes and ensure quality and adherence to food safety regulations
- Supervise daily operations, ensuring compliance with company policies and procedures
- Manage inventory levels and order supplies as necessary to maintain operational efficiency
- Ability to drive sales and manage budgets effectively. The confidence and skill to deliver on all KPIs
- Full understanding of Health and Safety/Food Safety management systems
- Naturally passionate about delivering an awesome guest experience and leads by example
- A good understanding of current HR responsibilities in an ever-changing workplace
- Passionate about training and developing your team so they work with you and not for you
- Hands-on, proactive, and thrives in a fast-paced environment
- Must be able to drive and have use of a car
What’s in it for you?
- 28 days holiday
- Performance-related bonus, paid quarterly
- An extremely rare opportunity to join a brand new business to help build and grow the brand from day one
- Creative freedom to bring fresh ideas and innovation
- Build and develop your very own team
If you think you’d be the perfect fit for Moody’s, we’d love to hear from you! Deadline for applications: Friday 21st March 2025.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
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General Manager employer: Moody's
Contact Detail:
Moody's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Show your passion for hospitality! When you network or meet with potential colleagues, share your love for food and drinks. Discuss your favorite experiences in the industry and how they shaped your approach to guest satisfaction.
✨Tip Number 2
Demonstrate your leadership skills in real-life scenarios. If you have the chance, volunteer to lead a project or event in your current role. This will showcase your ability to motivate a team and manage operations effectively.
✨Tip Number 3
Stay updated on industry trends! Follow relevant blogs, attend local food and drink events, and engage with other professionals. This knowledge will help you bring fresh ideas to Moody’s and show that you’re proactive about innovation.
✨Tip Number 4
Prepare to discuss your experience with managing budgets and driving sales. Think of specific examples where you successfully increased revenue or improved operational efficiency. This will demonstrate your capability to meet KPIs and contribute to Moody’s success.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Moody's unique approach to hospitality. Familiarize yourself with their values and mission to tailor your application accordingly.
Highlight Relevant Experience: Make sure to emphasize your leadership experience in high-energy hospitality venues. Detail your knowledge of food and drinks, as well as any specific achievements that demonstrate your ability to drive sales and manage budgets.
Showcase Your Creativity: Since Moody's is looking for someone who thinks outside the box, include examples of how you've brought fresh ideas to previous roles. This could be innovative menu items, unique customer experiences, or successful team-building initiatives.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your passion for the hospitality industry and your enthusiasm for the General Manager role at Moody's. Mention specific aspects of the job description that resonate with you and explain why you're the perfect fit.
How to prepare for a job interview at Moody's
✨Show Your Passion for Hospitality
Make sure to express your love for food and drinks during the interview. Share specific experiences where you created memorable guest experiences, as this will demonstrate your genuine passion for the industry.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in a high-energy environment. Highlight your ability to motivate staff and create a positive atmosphere, as this is crucial for the General Manager role.
✨Bring Fresh Ideas
Think about innovative concepts or improvements you could bring to Moody’s. Be ready to discuss how you can elevate the brand and enhance customer satisfaction with your creative ideas.
✨Understand Operational Efficiency
Familiarize yourself with key operational metrics and be prepared to discuss how you would manage inventory, budgets, and compliance with health and safety regulations. This shows that you are proactive and results-driven.
