At a Glance
- Tasks: Engage with customers, drive adoption, and ensure account health through training and support.
- Company: Moody’s Investors Service, a leader in financial intelligence and analytics.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a dynamic team focused on customer satisfaction and retention.
- Why this job: Be a trusted advisor and make a real difference in client success.
- Qualifications: Fluency in Spanish and strong communication skills required.
The predicted salary is between 40500 - 49500 £ per year.
Moody’s Investors Service is seeking a Customer Engagement professional to oversee the customer lifecycle, drive adoption, and maintain account health at scale.
You will act as a trusted advisor, sharing best practices, conducting trainings, and leading webinars to empower clients.
The role emphasizes cross-functional collaboration, training material development, and proactive risk and opportunity tracking to maximize client satisfaction and retention.
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Spanish-Speaking Customer Success Associate employer: Moody's Investors Service
At Moody's, we pride ourselves on fostering an inclusive and innovative work environment where every employee is empowered to contribute their unique perspectives. Our commitment to professional growth is evident through our comprehensive graduate programme, which offers hands-on experience across various teams and disciplines, ensuring that you develop the skills necessary for a successful career in risk analytics. Located in a dynamic global hub, you'll be part of a collaborative team dedicated to transforming the insurance landscape while enjoying the benefits of a supportive culture that values integrity and curiosity.
