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- Tasks: Create engaging digital learning experiences and support software adoption for Moody's Analytics.
- Company: Join a global leader in risk assessment with a focus on innovation and inclusivity.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing customer experience and driving digital transformation.
- Qualifications: Experience in instructional design and strong collaboration skills required.
- Other info: Be part of a dynamic team that values diverse perspectives and innovative thinking.
The predicted salary is between 36000 - 60000 £ per year.
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We strive to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Skills and Competencies- Strong instructional design and/or learning experience design capabilities.
- Experience using authoring tools, digital adoption platforms, learning management systems, and AI tools.
- Strong collaboration and stakeholder management skills with a service-oriented mindset.
- Excellent planning, organization, and project management skills with the ability to manage several projects concurrently.
- Effective communicator and presenter; ability to draft scripts, user guides, and learning narratives.
- High attention to detail with a track record of delivering high-quality outputs.
- Passion for technology, digital transformation, and driving digital adoption.
Instructional Design, Learning Experience Design, Multimedia Technologies, or similar proficiency required.
Responsibilities- Support the creation of digital learning experiences that enhance product help, onboarding, and software adoption for Moody’s Analytics applications.
- Evaluate learning and adoption needs and align solutions with internal and external client objectives.
- Collaborate with subject matter experts and business stakeholders across Customer Service, Digital Management, and other units.
- Understand workflows, pain points, and user adoption needs using discovery methods such as interviews and workflow assessments.
- Translate learning needs into effective instructional and digital adoption solutions.
- Develop a variety of digital learning experiences (videos, online learning, in-app guidance, on-screen interactive content).
- Ensure effective use of digital learning tools and explore new capabilities for increased engagement.
- Perform quality assurance on learning content created by internal stakeholders or other learning professionals.
- Coordinate and deliver all phases of the design and production lifecycle.
- Build proficiency in learning experience and digital adoption best practices; contribute to the community of practitioners.
- Present learning solutions confidently to stakeholders.
- Adapt to evolving business needs and deliver projects on schedule.
Our Digital Training & Adoption team is responsible for developing, implementing, and maintaining product-wide learning solutions across Moody’s Analytics. We partner with business units to provide product help, support digital adoption, and centrally manage in-app learning experiences across 40+ Moody’s Analytics products. By joining our team, you will contribute to impactful work that elevates customer experience, drives product adoption, and enables users to fully benefit from our software.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Instructional Designer in Manchester employer: Moody's Investors Service
Contact Detail:
Moody's Investors Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Instructional Designer in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Moody's on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Moody's values and how they align with your own. Be ready to share examples of how you've championed diverse perspectives or led with curiosity in your past roles.
✨Tip Number 3
Show off your skills! If you’ve created any instructional design projects, bring them along to the interview. Having tangible examples of your work can really set you apart from other candidates.
✨Tip Number 4
Don’t hesitate to apply through our website, even if you don’t meet every single requirement. Moody's values potential and passion, so your enthusiasm could make all the difference!
We think you need these skills to ace Instructional Designer in Manchester
Some tips for your application 🫡
Show Your Passion for Learning: When you're writing your application, let your enthusiasm for instructional design and digital transformation shine through. We want to see how excited you are about creating engaging learning experiences that help others succeed!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that align with the job description. We love seeing how your unique background can contribute to our team at Moody's!
Be Clear and Concise: Keep your writing clear and to the point. Use bullet points where appropriate and avoid jargon unless it's relevant. We appreciate a well-organised application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Moody's Investors Service
✨Know Your Tools
Familiarise yourself with the authoring tools, digital adoption platforms, and learning management systems mentioned in the job description. Be ready to discuss your experience with these tools and how you've used them to create engaging learning experiences.
✨Showcase Collaboration Skills
Prepare examples of how you've collaborated with subject matter experts and stakeholders in previous roles. Highlight your service-oriented mindset and how you’ve successfully managed relationships to achieve project goals.
✨Demonstrate Project Management Prowess
Be ready to talk about your planning and organisation skills. Share specific instances where you managed multiple projects simultaneously, detailing how you prioritised tasks and ensured timely delivery.
✨Communicate Effectively
Practice presenting your ideas clearly and confidently. Prepare to draft a sample script or user guide during the interview to showcase your communication skills and attention to detail, which are crucial for this role.
