Moody's Investors Service seeks a Senior Customer Success professional to drive adoption, health, retention and value realization across the lifecycle for enterprise clients in the UK. You will partner with Account Managers, Sales and Product teams to define success metrics, deliver trainings, and enable optimal product usage.
You will troubleshoot integrations, support data delivery models, and lead strategic engagements, with up to 25% travel.
#J-18808-LjbffrCustomer Success Strategy Lead in Manchester employer: Moody's Investors Service
At Moody's, we pride ourselves on fostering an inclusive and innovative work environment where every employee is empowered to contribute their unique perspectives. Our commitment to professional growth is evident through our comprehensive graduate programme, which offers hands-on experience across various teams and disciplines, ensuring that you develop the skills necessary for a successful career in risk analytics. Located in a dynamic global hub, you'll be part of a collaborative team dedicated to transforming the insurance landscape while enjoying the benefits of a supportive culture that values integrity and curiosity.