Interim Office Manager, Senior Administrative Coordinator (12 months contract) in London

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

Skills and Competencies

• Proven experience leading and managing administrative or operational support teams within a complex, senior stakeholder environment.
• Strong people leadership capabilities, including performance management, coaching, workforce planning, succession planning, and change management.
• Excellent stakeholder management and communication skills with the ability to influence and engage effectively with senior leaders and cross-functional partners.
• Strong organizational, analytical, and problem-solving skills with a focus on operational excellence, resilience, and continuous improvement.
• Ability to balance strategic priorities with day-to-day operational delivery while managing multiple competing demands.
• High level of discretion, integrity, and sound judgment when handling sensitive and confidential information.
• Interest in technology, process optimization, automation, and modern administrative practices.
• Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency.
• Proven ability to implement AI-powered solutions to solve business challenges.
• Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use.

Education

• Appropriate qualifications such as college education, university degree or equivalent experience commensurate with the role.

Responsibilities

• Lead and oversee the London administrative function to ensure high-quality support, operational effectiveness, and continuous improvement across the office.
• Provide leadership and oversight for the UK administrative management team, supporting Senior Administrative Coordinators in delivering consistent and effective administrative services.
• Ensure high-quality support for senior leaders, including calendar management, travel coordination, expense management, confidential information handling, and project support.
• Manage administrative capacity planning, recruitment, onboarding, succession planning, and workforce requirements aligned to business needs.
• Lead performance management, development, coaching, engagement activities, and training completion across the UK administrative population.
• Partner with the UK Country Manager and key stakeholders to support office management priorities, employee engagement, workplace initiatives, and organizational culture.
• Build strong relationships with partners across People, Legal, Facilities, Technology, Procurement, Risk and Compliance, Business Planning, and senior business leaders.
• Drive continuous improvement through process optimization, technology adoption, automation initiatives, and effective implementation of regional and global programs.
• Oversee business events, leadership meetings, office logistics, facilities planning, and continuity of administrative support while identifying and mitigating operational risks.

About the Team

Our Regional Organisation team is responsible for supporting the effective operation of Moody’s offices and enabling business success through strong partnership, operational excellence, and employee engagement. The team collaborates across multiple functions to deliver workplace solutions, drive organizational effectiveness, support strategic initiatives, and foster an inclusive and connected office culture. By joining the team, you will contribute to the continued evolution of the workplace experience while supporting innovation, technology adoption, and responsible use of digital and AI-enabled tools.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.