At a Glance
- Tasks: Lead a dynamic team delivering innovative data solutions to clients across Europe.
- Company: Join Moody's, a global leader in risk assessment and AI innovation.
- Benefits: Inclusive culture, career growth, and the chance to work with cutting-edge technology.
- Other info: Be part of a global team driving transformation and innovation.
- Why this job: Shape the future of risk intelligence while making a real-world impact.
- Qualifications: 7+ years in SaaS or data implementation, strong leadership and communication skills.
The predicted salary is between 80000 - 100000 £ per year.
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
As Head of the European Solutions Delivery Team, you will lead a team of professionals responsible for consultancy and client implementation projects delivering Moody’s data solutions across a range of delivery mechanisms and use cases. This role combines strategic people leadership, delivery excellence, and senior client engagement. You will lead and develop a Europe-based team, ensuring consistent delivery standards, strong customer outcomes, and close alignment with Product, Sales, and Client Success teams. You will help shape the direction of the European Solutions Delivery organization, balancing scalability, quality, innovation, and people development. This role is critical to ensuring that European client engagements deliver measurable business outcomes, while continuously evolving delivery practices to support AI-enabled, data-centric solutions.
Reporting to the Head of Global Solutions Delivery, this role operates as part of a global Solutions Delivery leadership team, with responsibility for regional ownership while maintaining strong alignment on global strategy, governance, and execution.
Key Responsibilities- Lead, mentor, and develop the European Solutions Delivery team, providing clear direction, performance management, and fostering a strong culture of accountability, collaboration, and continuous improvement.
- Build, scale, and retain a high-performing regional organization through hiring, talent development, succession planning, and engagement.
- Own the successful delivery of complex client implementations involving APIs, ERP/CRM connectors, and data-driven solutions, ensuring projects meet agreed timelines, quality standards, and commercial expectations.
- Act as the senior escalation point for delivery risks, client concerns, and cross-functional dependencies.
- Champion standardized, “gold-standard” delivery practices, reusable delivery assets, and continuous improvements to methodology, onboarding, training, documentation, and tooling.
- Engage with senior client stakeholders to align on objectives, outcomes, and long-term value realization.
- Partner with Sales and Account Management to support pre-sales scoping, solution design, and delivery feasibility.
- Translate client feedback and delivery insights into structured input for Product and Platform teams.
- Work closely with Product Management, Engineering, Support, and Data teams to ensure delivery readiness and product adoption.
- Contribute to roadmaps by representing delivery and client realities across the European market.
- Drive operational alignment with global Solutions Delivery leaders to ensure coherence across regions.
- Track delivery performance, utilization, and KPIs using internal systems and dashboards.
- Support the adoption of AI-enabled delivery practices, ensuring responsible, value-driven usage aligned with Moody’s standards.
- Bachelor’s degree required; Master’s degree or equivalent experience preferred.
- 7+ years of experience in SaaS, data, or enterprise software implementation roles.
- Proven experience leading teams with a strong focus on coaching, development, and performance management.
- Strong background in API-based solutions, data platforms, and enterprise integrations.
- Experience working with CRM and ERP ecosystems (e.g., Salesforce, Microsoft Dynamics, SAP).
- Demonstrated success managing complex client stakeholders and delivery escalations.
- Excellent communication and leadership skills, with the ability to operate at the executive level.
- Strong judgment in balancing delivery rigor, customer needs, and commercial realities.
- Fluency in English required; additional European languages are a plus.
- Experience delivering data, analytics, or AI-enabled products.
- Familiarity with RESTful APIs, data models, and integration patterns.
- Track record of contributing to organizational transformation or scaling initiatives.
- Strong coaching and leadership presence, with experience developing future leaders.
Why Join Moody’s Solutions Delivery At Moody’s, Solutions Delivery plays a critical role in transforming risk intelligence into real-world impact. You’ll join a global organization investing heavily in data, AI, and innovation, while leading a talented European team delivering value to some of the world’s most sophisticated clients. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Dir-Product Consultant employer: Moody's Investors Service
At Moody's, we pride ourselves on fostering an inclusive and innovative work environment where every employee is empowered to contribute their unique perspectives. As a leader in risk assessment, we offer exceptional growth opportunities within a dynamic European team, dedicated to delivering cutting-edge data solutions. Join us to be part of a culture that champions collaboration, accountability, and continuous improvement, all while making a meaningful impact on our clients' success.
StudySmarter Expert Advice🤫
We think this is how you could land Dir-Product Consultant
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Moody's on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Moody's values and recent projects. Show us how your experience aligns with their mission to decode risk and unlock opportunities. Tailor your answers to reflect their focus on innovation and collaboration.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led teams or managed complex projects. We want to hear about your successes and how you overcame challenges—make it engaging!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows that you’re genuinely interested in joining the team at Moody's.
We think you need these skills to ace Dir-Product Consultant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Dir-Product Consultant role. Highlight your experience in SaaS, data, or enterprise software implementation, and show how your skills align with Moody's values and mission.
Showcase Your Leadership Skills:Since this role involves leading a team, don’t forget to emphasise your leadership experience. Share specific examples of how you've mentored others and driven performance in previous roles—this will really resonate with us!
Be Authentic:We value diverse perspectives, so be yourself! Don’t hesitate to share your unique experiences and insights that could contribute to our inclusive environment. Authenticity can set you apart from other candidates.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Moody's Investors Service
✨Know Your Stuff
Make sure you understand Moody's products and services inside out. Familiarise yourself with their approach to risk assessment and AI solutions. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a potential leader of the European Solutions Delivery team, be ready to discuss your experience in mentoring and developing teams. Prepare examples that highlight your ability to foster collaboration and accountability, as well as how you've successfully managed complex client relationships.
✨Align with Their Values
Moody's values are crucial to their culture. Be prepared to discuss how you invest in relationships, lead with curiosity, and champion diverse perspectives. Share specific instances where you've demonstrated these values in your previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about past experiences where you had to balance delivery rigor with customer needs, and be ready to explain your thought process and outcomes.
