At a Glance
- Tasks: Support Relationship Managers and enhance customer engagement across EMEA.
- Company: Join Moody's, a global leader in risk assessment and AI innovation.
- Benefits: Inclusive culture, professional growth, and opportunities to work with cutting-edge technology.
- Other info: Dynamic team environment with excellent career development opportunities.
- Why this job: Make an impact by helping clients navigate uncertainty with clarity and confidence.
- Qualifications: Fluent in English and French, strong analytical skills, and a passion for AI.
The predicted salary is between 30000 - 40000 € per year.
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Skills And Competencies
- Strong analytical and research skills
- Effective interpersonal and written/verbal communication skills
- Highly organised with ability to multitask, excellent time management skills
- Team player with ability to work collaboratively with colleagues
- Highly motivated and keen to take ownership
- Fluent in English and professional fluency (C1) in French is required
- Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency.
- Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use
Education
- Minimum of Undergraduate / First Level degree (or equivalent)
Responsibilities
- The Associate - Relationship Management works closely with experienced Relationship Managers to increase mandates and revenue in their assigned regions/lines of business.
- Support portfolios of new and existing customers across the EMEA region
- Provide crucial sales support to ensure premium customer service delivery
- Prepare materials for customer meetings and support with meeting follow ups.
- Complete sales process admin in Salesforce
- Research and market intelligence
- Support promotion of Moody’s offerings and thought leadership in the sustainable finance market and other evolving risk areas
- Provide event/conference support and assist with marketing initiatives and outreach
- Direct customer interaction
- Work closely with key internal stakeholders e.g. Middle Office, Legal, Compliance, Sales Operations, Billing/Collections team
- Actively contribute to special projects and ad hoc initiatives/campaigns
- Support and train other team members and new joiners
About the Team
The Relationship Management Associate team is part of the Relationship Management team within Commercial, operating from both Vilnius and London. This dynamic team collaborates closely with Relationship Managers spread across the EMEA region. The Relationship Management Associates team not only enhances the efficiency of the Relationship Managers but also gains the unique opportunity to work directly with customers, engage with different business lines, and contribute to internal projects. This arrangement fosters a rich environment for cross-functional collaboration and professional growth, placing the team at the heart of Moody’s Ratings’ customer engagement strategy.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Associate Relationship Management - French Speaking employer: Moody's Investors Service
At Moody's, we pride ourselves on fostering an inclusive and innovative work culture that empowers our employees to thrive. As a global leader in risk assessment, we offer exceptional growth opportunities, collaborative teamwork, and the chance to engage with cutting-edge AI technologies. Located in vibrant Vilnius, our Associate Relationship Management team plays a crucial role in driving customer engagement and professional development, making Moody's an outstanding employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Relationship Management - French Speaking
✨Tip Number 1
Network like a pro! Reach out to current employees at Moody's on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Moody's values and recent projects. Show us how your skills align with their mission to decode risk and unlock opportunities. Be ready to discuss how you can contribute to their innovative environment.
✨Tip Number 3
Practice your French! Since this role requires professional fluency, brush up on your language skills. Try having mock interviews in French to boost your confidence and show off your communication prowess.
✨Tip Number 4
Don’t hesitate to apply through our website, even if you don’t meet every requirement. We value diverse perspectives and are keen to see how your unique background can add to the team!
We think you need these skills to ace Associate Relationship Management - French Speaking
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and don’t be afraid to share your passion for the role and how you connect with our values.
Tailor Your Application:Make sure to customise your application for the Associate Relationship Management role. Highlight your relevant skills, especially in communication and teamwork, and show us how your experience aligns with what we’re looking for. It’s all about making that connection!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and skills. Avoid fluff and focus on what makes you a great fit for the team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Moody’s!
How to prepare for a job interview at Moody's Investors Service
✨Know Your Stuff
Before the interview, dive deep into Moody's and its role in risk management. Familiarise yourself with their services, especially in sustainable finance and AI. This will not only show your genuine interest but also help you connect your skills to their needs.
✨Showcase Your Communication Skills
As this role requires effective interpersonal communication, practice articulating your thoughts clearly in both English and French. Prepare examples of how you've successfully communicated complex ideas in previous roles or projects.
✨Demonstrate Curiosity About AI
Since a basic understanding of AI is essential, brush up on how AI tools can enhance processes. Be ready to discuss your enthusiasm for learning about responsible AI practices and how they relate to risk management.
✨Prepare for Team Dynamics
Highlight your ability to work collaboratively by sharing experiences where you contributed to team success. Think of specific instances where you supported colleagues or took ownership of tasks that benefited the team, as this aligns with Moody's values.