At a Glance
- Tasks: Lead a dynamic team delivering innovative data solutions and consultancy projects.
- Company: Join Moody's, a global leader in risk assessment and AI innovation.
- Benefits: Inclusive culture, career growth, and the chance to work with cutting-edge technology.
- Other info: Be part of a global team driving transformation and innovation.
- Why this job: Shape the future of risk intelligence while making a real-world impact.
- Qualifications: 7+ years in SaaS or data implementation, strong leadership skills required.
The predicted salary is between 80000 - 100000 £ per year.
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
As Head of the European Solutions Delivery Team, you will lead a team of professionals responsible for consultancy and client implementation projects delivering Moody’s data solutions across a range of delivery mechanisms and use cases. This role combines strategic people leadership, delivery excellence, and senior client engagement. You will lead and develop a Europe-based team, ensuring consistent delivery standards, strong customer outcomes, and close alignment with Product, Sales, and Client Success teams. You will help shape the direction of the European Solutions Delivery organization, balancing scalability, quality, innovation, and people development. This role is critical to ensuring that European client engagements deliver measurable business outcomes, while continuously evolving delivery practices to support AI-enabled, data-centric solutions.
Reporting to the Head of Global Solutions Delivery, this role operates as part of a global Solutions Delivery leadership team, with responsibility for regional ownership while maintaining strong alignment on global strategy, governance, and execution.
Key Responsibilities- Lead, mentor, and develop the European Solutions Delivery team, providing clear direction, performance management, and fostering a strong culture of accountability, collaboration, and continuous improvement.
- Build, scale, and retain a high-performing regional organization through hiring, talent development, succession planning, and engagement.
- Own the successful delivery of complex client implementations involving APIs, ERP/CRM connectors, and data-driven solutions, ensuring projects meet agreed timelines, quality standards, and commercial expectations.
- Act as the senior escalation point for delivery risks, client concerns, and cross-functional dependencies.
- Champion standardized, “gold‑standard” delivery practices, reusable delivery assets, and continuous improvements to methodology, onboarding, training, documentation, and tooling.
- Engage with senior client stakeholders to align on objectives, outcomes, and long-term value realization.
- Partner with Sales and Account Management to support pre-sales scoping, solution design, and delivery feasibility.
- Translate client feedback and delivery insights into structured input for Product and Platform teams.
- Work closely with Product Management, Engineering, Support, and Data teams to ensure delivery readiness and product adoption.
- Contribute to roadmaps by representing delivery and client realities across the European market.
- Drive operational alignment with global Solutions Delivery leaders to ensure coherence across regions.
- Track delivery performance, utilization, and KPIs using internal systems and dashboards.
- Support the adoption of AI-enabled delivery practices, ensuring responsible, value-driven usage aligned with Moody’s standards.
- Bachelor’s degree required; Master’s degree or equivalent experience preferred.
- 7+ years of experience in SaaS, data, or enterprise software implementation roles.
- Proven experience leading teams with a strong focus on coaching, development, and performance management.
- Strong background in API-based solutions, data platforms, and enterprise integrations.
- Experience working with CRM and ERP ecosystems (e.g., Salesforce, Microsoft Dynamics, SAP).
- Demonstrated success managing complex client stakeholders and delivery escalations.
- Excellent communication and leadership skills, with the ability to operate at executive level.
- Strong judgment in balancing delivery rigor, customer needs, and commercial realities.
- Fluency in English required; additional European languages are a plus.
- Experience delivering data, analytics, or AI-enabled products.
- Familiarity with RESTful APIs, data models, and integration patterns.
- Track record of contributing to organizational transformation or scaling initiatives.
- Strong coaching and leadership presence, with experience developing future leaders.
Why Join Moody’s Solutions Delivery At Moody’s, Solutions Delivery plays a critical role in transforming risk intelligence into real-world impact. You’ll join a global organization investing heavily in data, AI, and innovation, while leading a talented European team delivering value to some of the world’s most sophisticated clients.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Let's begin! Dir-Product Consultant in London employer: Moody's Corporation
At Moody's, we pride ourselves on fostering an inclusive and innovative work culture that empowers our employees to thrive. As a leader in risk assessment, we offer exceptional growth opportunities within a dynamic European team, where collaboration and accountability are at the forefront of our mission. Join us to be part of a global organisation that values diverse perspectives and invests in cutting-edge technology, ensuring you can make a meaningful impact while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Let's begin! Dir-Product Consultant in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. At Moody's, they value curiosity and diverse perspectives, so think about how you can showcase these traits during your chat with them.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role.
✨Tip Number 4
Don’t hesitate to apply through our website, even if you don’t meet every single requirement. We believe in potential, and you might just be the perfect fit for the role or another one we have open!
We think you need these skills to ace Let's begin! Dir-Product Consultant in London
Some tips for your application 🫡
Be Yourself:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your unique experiences and perspectives that make you a great fit for our team.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the role. We love seeing candidates who take the time to connect their background with what we’re looking for!
Showcase Your Achievements:Don’t just list your responsibilities—show us what you’ve accomplished! Use specific examples to demonstrate how you’ve made an impact in previous roles, especially in areas like team leadership and client engagement.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Moody's Corporation
✨Know Your Stuff
Make sure you understand Moody's products and services inside out. Familiarise yourself with their approach to risk assessment and AI solutions. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a potential Head of the European Solutions Delivery Team, it's crucial to demonstrate your leadership experience. Prepare examples of how you've successfully led teams, managed complex projects, and fostered a culture of collaboration and accountability.
✨Engage with Curiosity
Moody's values curiosity, so come prepared with insightful questions about their operations and future direction. This shows that you're not just interested in the role, but also in how you can contribute to their mission of turning risks into opportunities.
✨Highlight Your Client Engagement Experience
Since this role involves senior client engagement, be ready to discuss your experience managing client relationships and handling escalations. Share specific instances where you turned client feedback into actionable insights, aligning with Moody's focus on delivering measurable business outcomes.
