AVP - Business Process Management Analyst in London

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

• 3–6 years’ experience in operational controls, business process management, or business analysis, enabling effective process improvement and control oversight
• Strong analytical, problem-solving, and critical thinking skills to assess complex regulatory and operational challenges
• Excellent communication and presentation skills, with the ability to engage and influence stakeholders across multiple levels
• Highly organized with strong project management capabilities and the ability to manage multiple priorities under tight deadlines
• Knowledge of credit rating processes, regulatory frameworks, and operational controls (preferred)
• Proficiency in PowerPoint and data visualization tools; familiarity with Power BI and Agile methodologies (preferred)
• Basic understanding of AI concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency
• Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use

Education

• Bachelor’s degree or equivalent experience in a relevant field

Responsibilities

• Drive process improvement, controls design, and digital transformation initiatives to support compliant and scalable credit rating operations.
• Partner with cross‑functional stakeholders (including Ratings & Research, Operations, Technology, Compliance, Legal and Public Affairs) to identify and implement process improvements
• Support the design and implementation of regulatory and operational processes to ensure adherence to internal policies and external regulatory requirements
• Contribute to digital transformation initiatives, including the implementation of AI‑powered solutions to enhance efficiency and scalability
• Participate in cross‑functional forums to address regulatory changes, improve process effectiveness, and remediate identified issues
• Develop subject‑matter expertise in end‑to‑end credit rating processes, regulatory policies, and operational guidelines
• Prepare materials, recommendations, and documentation to support decision‑making and track initiative progress
• Create and maintain training materials, communications, guidelines, and presentations to support process adoption and stakeholder understanding
• Align initiatives across technology, digital strategy, and operational teams to ensure consistent execution

About the Team

Our Regulatory Support & Controls team is responsible for managing operational processes and controls that ensure Moody’s Ratings activities comply with global regulatory and internal requirements. By joining our team, you will contribute to Moody's ability to deliver accurate, timely, and compliant credit ratings, strengthen operational resilience, and drive continuous improvement across Ratings.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.