Associate Account Manager in London

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

• Foundational experience in sales, sales operations, or customer success, supporting commercial activities and client engagement across the sales lifecycle.
• Strong organisational and prioritisation skills, with the ability to manage multiple tasks and meet deadlines in a fast‐paced environment.
• Ability to analyse account data, including product usage and pricing, to support retention and growth opportunities.
• Effective communication and presentation skills, with the ability to convey both high‐level and detailed product information.
• Collaborative mindset with strong attention to detail, enabling effective work both independently and as part of a team.
• Basic understanding of artificial intelligence concepts, with interest in applying AI‐driven tools to improve efficiency and processes.

Education

• Bachelor's degree in Business, Economics, Finance, Marketing, or a related field (required), or equivalent early‐career professional experience.

Responsibilities

• Support the sales team throughout the full sales lifecycle, contributing to client engagement, business development, and achievement of commercial goals.
• Assist in managing renewal processes by ensuring timely contract execution, identifying high‐risk cases, and supporting pricing alignment.
• Help identify upsell and cross‐sell opportunities, coordinating internally to progress deals and flag potential roadblocks early.
• Maintain and update customer relationship management systems, including managing accounts, contacts, opportunities, and sales forecasts.
• Prepare for client meetings using available tools to summarise client activity and support internal alignment on objectives.
• Collaborate with customer success and internal stakeholders to monitor account health and support product adoption and implementation.
• Partner with sales operations and product teams to ensure smooth client lifecycle management.
• Review contracts to ensure compliance and alignment with internal requirements.
• Participate in client engagements, including occasional travel, while supporting a hybrid working environment.

About the team

The Insurance Solutions Sales team focuses on delivering commercial growth and long‐term client value across a global insurance client base. The team collaborates closely with customer success, product, and operations to ensure a seamless and impactful client experience. By joining the team, you will contribute to client retention and growth while developing commercial and relationship management skills in a dynamic environment.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.