At a Glance
- Tasks: Support customer success by developing and customising financial models and tools.
- Company: Join Moody's, a global leader in risk assessment and AI innovation.
- Benefits: Gain hands-on experience, training, and career advancement opportunities.
- Other info: Diverse team environment with a focus on AI and innovative solutions.
- Why this job: Be part of a transformative journey in understanding and managing risk.
- Qualifications: Strong understanding of financial mathematics and programming skills are a plus.
The predicted salary is between 28000 - 35000 £ per year.
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We strive to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Skills and Competencies
- A strong understanding of financial mathematics (e.g. derivative pricing, interest-rate modelling, econometrics, stochastic processes, Monte-Carlo simulation)
- Excellent interpersonal skills, including the ability to communicate with individuals/teams with different backgrounds and at all levels
- Excellent problem-solving skills
- Proven ability to hit deadlines while maintaining high standards
- A customer-oriented mindset
- Experience working within a financial institution (e.g. within an insurance company) is advantageous
- Have a proactive and curious approach to utilising AI
- Working knowledge of a computer programming language (examples include SQL, R/tidyverse, Python, Microsoft Excel, Julia, and Fortran) and/or experience working with REST APIs, as well as an adaptability and willingness to learn new languages/software as required
Education
- Fluency in spoken and written English
- Not required, but could be advantageous to your application: MSc/PhD degrees in relevant fields
Responsibilities
- The role will involve a wide variety of activities associated with supporting our SG-related products and services including:
- The production of high-profile services used by a large proportion of our customers focusing on the calibration of stochastic models to current and historical market data
- The customization of models, their calibration approaches and our software to help solve customer-specific problems
- Designing new models, model calibration techniques and other related research activities associated with our products and services
- Developing, modifying and implementing bespoke tools/solutions to help with the production of customer services
- Training customers on the technical aspects of our modelling and the use of our SG software
- Answering technical questions from customers to help them understand our models, their calibration and other questions related to our products and services
At Moody's we believe the future of working in our industry will be shaped by AI, and as a graduate, you will be central to making that future effective and valuable for our clients. Join us in transforming the world's understanding and management of risk. Our insurance customers use our models, data, analytics, and technology to assess catastrophe, climate, actuarial, economic, asset, and credit risk; it is our role to equip them with the tools and understanding to thrive.
About the Graduate Program/Role
As a graduate, you will establish a diverse and relevant career foundation—gaining insights into our business, exploring opportunities for career advancement, and refining your skills for future growth. Commencing in September 2026, you will join an international group of Moody’s Insurance Solutions graduates. The journey begins with a month-long training session led by our network of top developers, scientists, product managers, customer success experts, and clients. Subsequently, you will engage in our rotation program, obtaining hands-on experience within various teams and disciplines. These rotations will deepen your understanding of our products, their development processes, the companies that utilize them, and the value and insights they provide. Your work will span multiple products and markets, allowing you to enhance technical expertise, problem-solving abilities, and communication skills.
Our highly-skilled and diverse team in Edinburgh focuses on a variety of activities associated with the Moody’s Analytics Scenario Generator (SG), a market-leading stochastic modelling solution widely used in the life/general insurance, asset management and wealth/pensions industries. The software has a variety of applications, all of which involve the projection/forecasting of a wide range of financial and economic variables (e.g. interest rates, inflation, exchange rates, equity indices, bond returns, property prices) in all of the world’s major economies using a combination of textbook and in-house designed stochastic models.
The rotation program will further give opportunity to work with solutions and customers in the wider Insurance Solutions offering, such as: actuarial modelling for life insurance products; and climate and catastrophe risk models for property insurance and related markets. The roles would suit graduates with quantitative-based educational backgrounds in fields such as Actuarial Science, Mathematics, Statistics and Physics who would like to leverage and build upon their knowledge and skills to help solve complex real-world problems in the financial services sector. The roles will particularly appeal to those with a knowledge of stochastic modelling, Monte-Carlo simulation and financial-mathematics and/or those with higher-level quantitative degrees (e.g. MSc, PhD), but qualifications of this type and in these areas is not essential.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Moody's Insurance Solutions Graduate Program - Customer Success in Edinburgh employer: Moody
At Moody's, we pride ourselves on fostering an inclusive and innovative work environment where every employee is empowered to contribute their unique perspectives. Our Edinburgh office offers a dynamic culture that encourages professional growth through hands-on experience and a comprehensive rotation programme, ensuring that graduates not only develop their technical skills but also build meaningful relationships within the industry. With a commitment to leveraging AI in our solutions, we provide our team with the tools and support necessary to thrive in a rapidly evolving landscape, making Moody's an exceptional place to launch your career in customer success.
StudySmarter Expert Advice🤫
We think this is how you could land Moody's Insurance Solutions Graduate Program - Customer Success in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn, especially those in customer success roles. Ask them about their experiences and any tips they might have for acing the interview process.
✨Tip Number 2
Prepare for behavioural questions! Think of examples from your past that showcase your problem-solving skills and customer-oriented mindset. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Show your curiosity! During interviews, ask insightful questions about how Moody's is using AI in their products. This not only shows your interest but also aligns with their value of leading with curiosity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Moody's team.
We think you need these skills to ace Moody's Insurance Solutions Graduate Program - Customer Success in Edinburgh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Moody's Insurance Solutions Graduate Program. Highlight your relevant skills, especially in financial mathematics and programming languages, to show us you're a great fit!
Show Your Curiosity:We love candidates who are curious! In your application, share examples of how you've explored new ideas or tackled complex problems. This will demonstrate your proactive approach and align with our values.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to explain your experiences and skills. We appreciate clarity, and it helps us understand your background better!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at Moody
✨Know Your Stuff
Make sure you brush up on financial mathematics concepts like derivative pricing and Monte-Carlo simulation. Being able to discuss these topics confidently will show that you understand the core of what Moody's does.
✨Show Off Your Interpersonal Skills
Since this role is all about customer success, practice how you communicate your ideas clearly and effectively. Think of examples where you've successfully worked with diverse teams or solved problems for customers.
✨Be Curious About AI
Moody's is leading with Agentic AI, so come prepared with questions or insights about how AI can enhance customer service in the insurance sector. This shows you're proactive and ready to embrace new technologies.
✨Prepare for Technical Questions
Expect to answer technical questions related to model calibration and software usage. Familiarise yourself with the tools mentioned in the job description, like SQL or Python, and be ready to discuss how you've used them in past experiences.
