At a Glance
- Tasks: Assist in maintaining our website and executing promotional campaigns.
- Company: Join MOO, a vibrant company shaking up the print industry since 2006.
- Benefits: Enjoy 25 days holiday, flexible schedules, and a supportive work environment.
- Other info: Work from anywhere and embrace your individuality in a diverse team.
- Why this job: Be part of a dynamic team that enhances customer experiences and drives business results.
- Qualifications: Detail-oriented with a passion for ecommerce and digital marketing.
The predicted salary is between 30000 - 40000 £ per year.
MOO set out to shake up the world of print back in 2006 and has grown to a team of over 400 people.
We create print and digital products for brands ranging from Google and Airbnb to independent artists at craft fairs.
Our global headquarters are in London, UK, with offices in Dagenham, and in the US we operate out of Boston, MA, East Providence, RI, and Denver, CO.
The Trading & Merchandising team keeps our site running at peak performance every day.
We deliver an exceptional onsite customer experience—from SEO optimisation and promotional support to managing campaigns and landing pages—turning interactions into real business results.
Working at the intersection of product, brand and commerce, we ensure our journeys are seamless, engaging and consistently grow moo. com.
We are looking for a highly organised and data‑driven Trading & Merchandising Assistant to help keep our site seamless and engaging.
This critical role works closely with CRM and Paid Media teams to monitor site performance, execute promotional campaigns and turn insights into improved customer journeys.
Responsibilities
- Assist with daily website maintenance, updating product listings, promotional campaigns and category content.
- Help manage the onsite trading calendar, ensuring all promotional activity is executed accurately and on time.
- Support the Ecommerce Trading Manager in compiling weekly and monthly performance reports and tracking key KPIs such as conversion rate, traffic and revenue across regions.
- Assist with SEO implementation by updating meta‑data and landing‑page content.
- Collaborate closely with Design, Product and Marketing teams to maintain brand consistency and effective communication across all customer touchpoints.
- Perform quality assurance audits of site journeys to identify bugs, broken links or messaging inconsistencies, ensuring a smooth user experience.
- Provide administrative and operational support for ongoing site optimisation projects.
About You
- Data‑driven and detail‑oriented, with the ability to interpret data to inform decisions.
- Excellent communication skills, able to coordinate effectively across departments.
- Creative, “can‑do” attitude and genuine interest in site design, user journeys and online trading.
- Proven ability to manage multiple tasks and prioritise workload in a fast‑paced environment.
- Nice to Haves
- Experience or strong interest in ecommerce, digital marketing or web operations.
- Familiarity with Content Management Systems (CMS) and web analytics tools such as Google Analytics; exposure to Tableau is a plus.
What’s it like to work at MOO?
MOO is a place where you can truly be yourself: dye your hair, work from the sofa, bring your laptop anywhere.
We support growth in your career and the balance of life and work.
Benefits include 25 days holiday (rising by one day each year up to 5 years), a matched pension scheme, paid parental leave, private healthcare, life insurance, a season‑ticket loan and a cycle‑to‑work scheme.
We also offer flexible schedules, hybrid and remote options, and a Work‑From‑Anywhere program.
Diversity Statement
We are committed to creating a representative, inclusive, and supportive team.
MOO does not discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.
Our goal is to build an organisation that reflects the world around us and welcomes a diverse range of candidates.
All information collected via the optional diversity survey will remain separate, confidential and used only to improve our inclusion efforts.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications or assessing responses.
These tools assist our recruitment team but do not replace human judgment.
Final hiring decisions are made by people.
If you would like more information on how your data is processed, please contact us.
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Trading & Merchandising Assistant employer: MOO
MOO is an excellent employer that fosters a collaborative and innovative work culture, where your analytical skills will directly impact our pricing strategies and commercial performance. With a focus on employee growth, we offer opportunities for professional development and the chance to work alongside talented teams in a dynamic environment. Located in a vibrant area, MOO provides unique advantages such as flexible working arrangements and a commitment to work-life balance, making it a rewarding place to build your career.
