At a Glance
- Tasks: Drive strategic decisions and insights to shape MOO's commercial future.
- Company: Join a vibrant team at MOO, a leader in print and digital products.
- Benefits: Enjoy flexible work, 25 days holiday, private healthcare, and a matched pension scheme.
- Other info: Be part of an inclusive culture that values diverse perspectives.
- Why this job: Make a real impact by transforming complex data into actionable insights.
- Qualifications: Strong analytical skills and experience in commercial decision-making.
The predicted salary is between 55000 - 65000 £ per year.
MOO set out to shake up the world of print back in 2006. Today we’re a 400+ strong team who create print and digital products for companies of all sizes. Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO.
Team Intro
The Pricing & Commercial Performance team exists to help MOO make smarter commercial decisions. We sit across pricing, customer economics, acquisition, CRM, category management, forecasting, and commercial strategy. We help the business understand not just what is happening, but why, what matters, and what we should do next. We are not a reporting factory. We are a commercial thinking function.
Our work spans everything from customer lifetime value modelling and pricing strategy to board‑level storytelling, experimentation, forecasting, and strategic planning. We partner closely with teams across Commercial, Finance, Product, Operations, and Technology to challenge assumptions, surface opportunities, and improve decision‑making across the business.
Due to internal promotions, we are now hiring a new role. This is an opportunity to bring deeper strategic and analytical capability into the team as MOO continues to strengthen its commercial and data foundations.
The Role
We are looking for someone who naturally thinks beyond the next quarter. Someone who enjoys building commercial models, shaping strategic thinking, identifying opportunities hidden in messy data, and translating complexity into clear narratives that drive action. This role sits at the intersection of commercial strategy, forecasting and planning, customer and revenue modelling, and leadership‑level insight generation. You will help MOO better understand the long‑term drivers of customer value, revenue growth, profitability, and commercial performance.
You will work on problems that are often ambiguous, loosely defined, and cross‑functional in nature. One week you may be building a lifecycle forecasting model or sizing a new commercial opportunity. The next, you may be developing the narrative for a board presentation or helping leadership understand why a key metric has shifted. This is not a tactical reporting role. We are looking for someone who can zoom out, connect dots others miss, and help the business make better long‑term decisions.
The person we want
You are commercially curious, analytically strong, and strategically minded. You are comfortable working in ambiguity and building structure where none exists yet. You know how to balance analytical rigour with pragmatism, and you understand when a directional answer today is more valuable than a perfect answer in three weeks. You can move comfortably between deep analytical work, commercial discussion, and executive storytelling. You understand that the value of analytics is not the model itself, or the process through which answers are arrived at. It is the quality of decisions that come from it.
Responsibilities
- Strategic Planning & Commercial Thinking
- Support long‑term commercial planning and strategic decision‑making across MOO
- Identify emerging risks, opportunities, and structural trends across customers, channels, products, and markets
- Help shape the commercial narrative around growth, profitability, and customer value
- Contribute to business cases, investment sizing, and strategic prioritisation work
- Forecasting, Modelling & Planning
- Build forecasting and planning models that move beyond simple cohort reporting
- Develop scalable commercial models using approaches such as RFM segmentation, lifecycle modelling, retention modelling, buy‑till‑you‑die frameworks, customer value forecasting and scenario modelling
- Translate commercial questions into measurable analytical frameworks
- Support development of lever‑based forecasting tools that can be used operationally by the business
- Insight & Executive Storytelling
- Produce high‑quality insight narratives for senior leadership and board‑level audiences
- Distil large, complex datasets into clear commercial stories and recommendations
- Identify signal from noise – understanding what matters commercially versus what is merely interesting
- Create presentations, dashboards, and strategic analyses that influence decision‑making
- Commercial Performance & Customer Economics
- Partner with acquisition, CRM, pricing, and category teams to understand commercial performance drivers
- Support development of customer lifetime value and profitability frameworks
- Help connect acquisition behaviour to downstream customer outcomes and long‑term value
- Contribute to experimentation design and commercial performance measurement
- Cross‑Functional Partnership
- Work closely with Finance, Product, Marketing, Commercial, and Data teams
- Act as a translator between technical analysis and commercial decision‑making
- Challenge assumptions constructively and help teams frame problems more effectively
About you
- Strong analytical capability with experience navigating complex datasets and ambiguous business questions
- Skilled at identifying what matters commercially and translating loosely defined problems into actionable insight
- Effective cross‑functional collaborator who balances rigour, pragmatism, and pace
- Comfortable making recommendations in uncertain environments using a combination of data, judgement, and business context
- Thinks beyond short‑term reporting and understands the wider commercial implications and trade‑offs behind decisions
- Able to bring structure, prioritisation, and clarity to evolving or ambiguous workstreams
- Experience building forecasting, planning, customer value, or lifecycle models to support commercial decision‑making
- Proactively improves processes, ways of working, and analytical approaches across teams
Nice To Haves
- Experience working in eCommerce, subscription or other consumer‑focused businesses
- Prior experience with Tableau and Snowflake
What’s it like to work at MOO?
MOO’s the kind of workplace where you can really be yourself. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance. That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We’ll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.
Diversity Statement
We are working hard to create a representative, inclusive and super‑friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. We strive to create a values‑driven, purposeful and highly empowered organisation that we are all proud to work for.
Senior Strategy & Commercial Insight Analyst employer: MOO
At MOO, we pride ourselves on fostering a vibrant and inclusive work culture where creativity thrives and individuality is celebrated. Our commitment to employee growth is evident through our comprehensive benefits package, including 25 days of holiday, flexible working arrangements, and opportunities for professional development. Located in the heart of London, we offer a dynamic environment that encourages collaboration and innovation, making it an excellent place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Strategy & Commercial Insight Analyst
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at MOO. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding MOO's mission and values. Show us how your skills align with our goals, especially in commercial strategy and insight generation.
✨Tip Number 3
Practice your storytelling skills! We love candidates who can distil complex data into clear narratives. Think about how you can present your past experiences in a way that highlights your analytical prowess.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Senior Strategy & Commercial Insight Analyst
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Strategy & Commercial Insight Analyst role. Highlight your analytical skills and strategic thinking, and show us how your experience aligns with our needs at MOO.
Showcase Your Storytelling Skills:Since this role involves distilling complex data into clear narratives, don’t forget to include examples of how you've effectively communicated insights in the past. We want to see how you can influence decision-making through storytelling!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate clarity just as much as you do!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at MOO
✨Understand the Role
Before your interview, take a deep dive into the job description. Familiarise yourself with the key responsibilities and skills required for the Senior Strategy & Commercial Insight Analyst position. This will help you tailor your answers to demonstrate how your experience aligns with MOO's needs.
✨Prepare Your Examples
Think of specific examples from your past work that showcase your analytical skills and strategic thinking. Be ready to discuss how you've tackled ambiguous problems, built commercial models, or influenced decision-making through storytelling. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Know the Company
Research MOO’s history, values, and recent developments in the print and digital product space. Understanding their mission to create smarter commercial decisions will allow you to speak confidently about how you can contribute to their goals and culture.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about the team dynamics, current challenges they face, or how success is measured in this position. This not only demonstrates your enthusiasm but also helps you gauge if MOO is the right fit for you.
