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- Tasks: Ensure product quality, analyse data, troubleshoot issues, and support engineering trials.
- Company: MOO, a global leader in print and digital products with a vibrant team.
- Benefits: 25 days holiday, flexible work options, private healthcare, and a matched pension scheme.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Join a dynamic team and make a real impact on product quality and innovation.
- Qualifications: Proficient in Excel, strong communication skills, and basic troubleshooting experience.
The predicted salary is between 30000 - 40000 £ per year.
MOO, founded in 2006, is a 400‑plus strong team delivering print and digital products worldwide. The role is based in our Dagenham facility; headquarters are in London, UK, with other sites in Boston, MA; East Providence, RI; Denver, CO.
As a Quality Technician on the Quality and Engineering Team, you will safeguard product quality, analyse production data, address quality findings with manufacturing, troubleshoot file issues, conduct audits, and support engineering trials on new materials and machines. Your work directly impacts our reputation for high‑quality, delightful products and drives continuous improvement across our production.
Responsibilities
- Conduct material inspection and new material qualification: perform incoming material inspection and engineering trials to validate new materials and suppliers.
- Troubleshoot and remediate print files using software such as Adobe Photoshop.
- Ensure process compliance: conduct regular process audits to verify adherence to documented quality standards.
- Collect and analyse quality data to identify trends and areas for corrective action.
- Manage non‑conforming product: administer containment and re‑work actions for poor‑quality items.
- Perform engineering trials in collaboration with US and UK teams.
- Support continuous improvement initiatives and raise potential production risks.
- Provide quality support for rush requests and specialised orders that require extra checks.
About You
- Proficient in Microsoft Excel for data analysis and charting; also use Word and PowerPoint for documentation.
- Excellent verbal and written communication skills.
- Technical aptitude with basic troubleshooting or file correction, ideally in Adobe Photoshop.
- Investigative approach to uncover root causes, leveraging data and collaboration.
- Decision‑making based on thorough research and documented facts, with risk mitigation and stakeholder updates.
- Strong multitasking under pressure and suggestion of improvements.
- Clear explanation of quality standards, sharing knowledge and constructive feedback.
Nice to Haves
- Experience in a dedicated Quality Control role within manufacturing.
- Managing QC Hold inventory or leading Material Review Board meetings.
- Certification such as CSSYB‑Six Sigma Yellow Belt or other quality improvement certificates.
- Experience with data reporting and analysis tools such as Tableau and Minitab.
Benefits
- 25 days holiday that increases by one day for each year of service (up to five years).
- A matched pension scheme.
- Paid parental leave.
- Private healthcare.
- Life insurance.
- A season ticket loan.
- A cycle‑to‑work scheme.
- Flexible work schedules with hybrid and remote options, including a Work From Anywhere program.
Diversity Statement
We don’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. We aim to build a diverse, inclusive, and empowering organisation and invite applicants to help us continually improve our inclusion efforts.
Quality Technician employer: MOO
Contact Detail:
MOO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Technician
✨Tip Number 1
Network like a pro! Reach out to current employees at MOO on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Quality Technician role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills, especially in Adobe Photoshop and Excel. We want to see how you can troubleshoot and analyse data, so be ready to showcase your problem-solving abilities!
✨Tip Number 3
Show us your passion for quality! During interviews, share examples of how you've contributed to quality improvements in past roles. We love hearing about your investigative approach and how you’ve tackled challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at MOO.
We think you need these skills to ace Quality Technician
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Quality Technician role. Highlight your relevant experience, especially in quality control and data analysis, to show us you’re the perfect fit!
Show Off Your Skills: Don’t forget to mention your proficiency in Microsoft Excel and any experience with Adobe Photoshop. We love seeing candidates who can troubleshoot and analyse data effectively, so let us know how you’ve done this in the past!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your qualifications and experiences, as we appreciate good communication skills here at StudySmarter.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates about your application!
How to prepare for a job interview at MOO
✨Know Your Quality Standards
Before the interview, brush up on the quality standards relevant to the role. Familiarise yourself with MOO's approach to quality control and be ready to discuss how you can contribute to maintaining those standards.
✨Show Off Your Data Skills
Since proficiency in Microsoft Excel is key, prepare to demonstrate your data analysis skills. Bring examples of how you've used Excel to identify trends or solve quality issues in past roles.
✨Be Ready to Troubleshoot
Expect questions about troubleshooting print files and using software like Adobe Photoshop. Think of specific instances where you successfully resolved file issues and be prepared to explain your thought process.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex quality issues or suggesting improvements. Remember, it's all about collaboration!