E-commerce Product Enablement Assistant - (12 month FTC)

MOO set out to shake up the world of print back in 2006. Today we’re a 400+ strong team who create print and digital products for companies of all sizes – from Google and AirBnB to small businesses. Our global HQ is in London, UK, with additional premises in Dagenham, Boston, MA, East Providence, RI, and Denver, CO. We’re building and improving the way products come to life on MOO.com.

Sitting within the wider E-commerce team alongside Trading and Merchandising, we work closely with teams across the business - including Digital Product, Marketing, and Creative - to ensure new products launch smoothly and appear beautifully on MOO.com. Our role is a mix of operational know-how and attention to detail. From setting up new products and maintaining the catalogue to improving Product Detail Pages (PDPs) and supporting merchandising initiatives, we ensure the information behind every product is accurate, structured correctly, and ready for customers to explore.

As an E-commerce Product Enablement Assistant, you’ll help bring MOO’s products to life online. You’ll support product setup, catalogue maintenance, and updates to Product Detail Pages, listing pages, FAQs, and design guidelines, working closely with Product, Marketing, Creative, and Trading & Merchandising teams. Your work ensures products are discoverable, accurate, and ready for customers to explore and buy.

The Person We Want

• Detail-oriented, organised, and proactive.
• Enjoy working with data, following processes, and ensuring things are set up correctly.
• Happy liaising across teams, managing multiple tasks, and supporting projects that improve how products appear and perform on site.
• An interest in e-commerce, digital products, or online retail will help you thrive in this role.
• Previous experience is great; however, we’re also interested in hearing from recent graduates or those looking to enter the field.

Responsibilities

• Support the setup and launch of new products and product updates on MOO.com.
• Liaise with Tech and Creative teams to help resolve build issues and ensure launches run smoothly.
• Maintain and update product catalogue data, ensuring accuracy and consistency.
• Assist with updates and optimisations to PDPs.
• Support merchandising and trading teams with catalogue and launch knowledge.
• Assist in monitoring product and category performance to identify opportunities for improvement.
• Ensure product data supports discoverability, filtering, and customer decision-making on site.

About You

• Enthusiastic, proactive, and keen to work as part of a team.
• Eager to work in a ‘test & learn’ culture.
• Team player who can keep communication lines open.
• Able to work in a collaborative environment but comfortable working independently.
• Comfortable working at a fast pace.
• Keen eye for detail is a must.
• Organised and able to manage multiple tasks and requests at once.

Nice To Have

• Experience working with e-commerce platforms, product catalogues, or CMS tools is a plus.

What’s it like to work at MOO?

MOO’s the kind of workplace where you can really be yourself. We want to help you grow in your career and set you up for success while recognising the importance of a healthy work/life balance. That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We’ll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.

Diversity Statement

We are working hard to create a representative, inclusive, and friendly team, because we know that different experiences, perspectives, and backgrounds make for a better workplace. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability, or any other protected class. We strive to create a values-driven, purposeful, and highly empowered organisation that we are all proud to work for.