Senior Manager, Financial Crime - EU Expansion Cardiff, London or Remote (UK)

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo.

Our Financial Crime team

You should know that we fight Financial Crime a little differently at Monzo. You’ll work in a team with dedicated Financial Crime engineers, data scientists and machine learning experts, which helps us to spot, assess and prevent crime quickly. We choose not to split out different areas of crime, either. Instead, we tackle all Financial Crime together as one team. That includes AML, fraud, sanctions breaches, terrorist financing, bribery and corruption, and tax evasion.

What we’re looking for:

• A Financial Crime Senior Manager who can support our international expansion.
• You’ll play a critical role in identifying new regulatory and Financial Crime risk requirements as we expand into new jurisdictions and work closely with Product, Risk, and Tech teams to implement solutions to effectively and efficiently manage risks.

Regulatory Engagement: Assist with understanding Financial Crime and Fraud regulatory requirements within new jurisdictions, developing approaches to meet these requirements, and engaging with regulators.

Strategic Oversight: Ensure coordination of international expansion plans across Financial Crime teams.

Data-Driven Insight and Storytelling: Use data to create compelling presentations and reports that support Financial Crime prioritisation.

Strategic Doer: Combine hands-on execution with strategic thinking to align cross-functional teams with our Financial Crime vision and strategy.

Stakeholder Collaboration: Partner with Product, Risk, Engineering, Operational, and Change teams across Monzo jurisdictions to coordinate key initiatives, ensuring alignment across teams.

Leadership: Build and develop an inclusive and high-performing team to support Monzo’s objectives.

What You’ll Be Doing:

• Formulating and executing strategic projects aligned with Monzo’s EU expansion.
• Defining Financial Crime and Fraud requirements for expansion to new jurisdictions and working with Product, Risk, and Technical teams to define solutions and deliver these.
• Owning Financial Crime and Fraud performance data and driving regular reporting to key forums and committees attended by Monzo Senior Leadership.
• Collaborating across the company to remove roadblocks and solve complex challenges relating to Monzo’s EU expansion.
• Preparing the Financial Crime Leadership Team for meetings with key stakeholders (e.g. regulators, suppliers, law enforcement).
• Representing the Financial Crime Senior Director in the organisation and at key forums/committees.

You have a depth of expertise in Financial Crime risks and regulatory requirements within financial services across EU jurisdictions. You have worked closely with Product and Technical teams in defining requirements and developing solutions to complex problems. You have a track record of driving outcomes by building consensus and influence. You are passionate about Financial Crime and protecting Monzo and our customers. You have strong analytical skills and are comfortable with tools like spreadsheets, BigQuery, and Looker. You are a problem solver who takes initiative to create high impact for stakeholders. You excel at stakeholder management and coordination across multiple teams. You are a curious, multi-tasker who thrives in fast-paced, varied environments. You are organised, detail-oriented, and have excellent time management skills. You communicate effectively and clearly.

What’s in it for you:

• This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
• We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• Learning budget of £1,000 a year for books, training courses, and conferences.
• And much more, see our full list of benefits here.

The Interview Process:

Our interview process involves three main stages: A screening call with a member of the hiring team (30 mins). An initial call with the hiring manager (30 mins). x2 final stage interviews via Google Meet (45-60 mins) split into Technical Interview and Culture/Stakeholder Management Interview. There may be an additional final coffee chat with a key decision maker if you’ve not already met them during the process. Our average process takes around 3-4 weeks but we will always aim to work around your availability. You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to us.

Equal opportunities for everyone: Diversity and inclusion are a priority for us, and we’re ensuring we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, or disability status.