Head of Procurement (Cardiff)

We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products – we want to solve problems and change lives through Monzo ️

We’re seeking a strategic and visionary Head of Procurement to elevate, scale and lead our global procurement function. This role is pivotal in shaping and maturing Monzo’s procurement strategy and optimising our sourcing process, aligned with our ambitious growth objectives.This is an exceptional opportunity for a seasoned and forward-looking procurement professional to lead a critical function within a dynamic, tech-focused bank with bold ambitions.

You'll lead a high-performing team dedicated to delivering exceptional results for Monzo and its customers and identifying significant opportunities to drive value, efficiency and sustainability. Overseeing diverse and strategic projects, including our international market expansions, you'll gain comprehensive insights into Monzo's operations at the highest level.

You’ll be responsible for the overall direction of sourcing, negotiating, and managing strategic supplier relationships. You'll collaborate extensively with executive stakeholders to ensure procurement strategies are fully integrated with Monzo's global business objectives and prioritised on the most impactful opportunities, particularly as we expand our footprint in the EU.

• Leading and defining the strategic direction of Monzo’s procurement function, maturing it to support the business’ ambitious scale ambitions and global expansion
• Developing and managing executive-level relationships with key business partners to ensure suppliers and procurement strategies are synced with strategic business objectives
• Working closely with senior management to achieve optimal commercial outcomes, balancing cost-efficiency with quality, service, and compliance.
• Leveraging data, insights and reporting to drive prioritisation and demonstrate value of the Procurement function
• Acting as the senior expert in procurement, commercial strategies, and relationship management, providing thought leadership and strategic guidance.
• Proactively identifying opportunities to leverage technology to continue to evolve Procurement and supplier management as we scale
• Overseeing the identification, onboarding, and management of critical third-party partners.
• Establishing and nurturing long-term, strategic partnerships with key suppliers, focusing on mutual growth and innovation.
• Collaborating with executive leadership across Legal, Compliance, Tech, Finance, Product, and Operations to drive growth initiatives and ensure procurement enables scalable, global business solutions.

We’d love to hear from you if…

• Extensive experience in leading procurement functions in high-growth, technology-driven environments, ideally within fintech or other fast-paced industries.
• Proven expertise in navigating complex procurement challenges associated with global expansion, including a deep understanding of regulatory requirements and international market dynamics.
• Significant track record in purchasing technology and software licenses at a strategic level
• Expertise in utilising advanced procurement and contract lifecycle management tools and platforms to drive process efficiency and strategic decision-making.
• Extensive experience with procure-to-pay processes and ERP systems, with a focus on optimization and strategic alignment.
• Comprehensive understanding of regulations governing outsourcing in financial services or insurance sectors, particularly in international contexts.
• Advanced knowledge of information security and cyber risk management.

What’s in it for you

This role can be based in our London or Cardiff office, or distributed working within the UK (with regular meetings in London and potential international travel).

We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

Substantial learning budget each year for executive development, conferences, and industry engagements.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide comprehensive support for your work-from-home setup.

The application journey has 3 key steps

• Interview with the Hiring Manager/Executive Leadership
• In-depth technical and strategic interviews with key stakeholders

This process should take around 2-3 weeks – your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to businesshiring@monzo.com You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

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