Senior Technical Program Manager

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. Our product offering has grown in the last ten years in the UK to include personal and business bank accounts, joint accounts, accounts for 16‑17 year olds, a free kids account, credit cards and more exciting things. Our UK customers also save, invest and combine their pensions with us, and we continually add innovative features. With our hot coral cards and get‑paid‑early feature, combined with financial education on social media and award‑winning customer service, we create magical moments for our customers. We want to solve problems and change lives through Monzo.

We’re looking for a Staff Technical Program Manager (TPM) to join our Security Collective and help us build one of the most innovative and secure banks in the world. The Security Collective is a passionate, cross‑functional group of people making Monzo a safer place to work and bank. We believe that Security is all about balance: we protect without adding friction, providing world‑class security without compromising user experience.

As a TPM in our collective, you’ll work with Security analysts and engineers to drive multi‑disciplinary programs across Security functions, such as IAM, detection engineering, infrastructure, product, InfoSec, data protection, risk management, business change, compliance, governance, and more. You’ll also be responsible for managing our systems of work and ensuring our processes are as effective as they can be.

Key Responsibilities

• Lead end‑to‑end planning and execution of major Security programs that cross multiple teams and collectives.
• Define program roadmaps and milestones, set priorities, manage trade‑offs, identify and manage critical path and risks, ensure alignment with business goals and ambition.
• Collaborate and communicate with multiple stakeholders, both technical and non‑technical across the business to ensure alignment and speed of delivery.
• Manage dependencies, timelines, and sequencing of delivery.
• Produce periodic reporting on all managed initiatives to various stakeholders (including regulators) and committees.
• Drive effective decision making to remove blockers.
• Ensure operational effectiveness across the Security Collective.

You Should Apply If

• You have demonstrable experience managing complex technology programs, especially in the field of Security.
• You have experience or exposure to the world of Security, whether it be engineering, compliance, etc.
• You are able to communicate clearly and persuasively to a wide range of audiences, including executive leadership.
• You are comfortable in a global business with a presence in multiple markets and want to be a part of scaling this further.
• You can work effectively with a diverse range of people and working styles to get work done, and are able to thoughtfully and constructively challenge and influence the people you work with.
• You understand how functionality comes together (across products and platforms) to deliver value for users, and identify/mitigate delivery risks proactively; can propose and drive a technical solution.
• You are comfortable personally diving deep into the data to make good decisions in complex situations where there’s often no “right answer”.

The Interview Process

• Recruiter Call (30 mins) – you’ll meet our Engineering Leadership Recruiter to discuss your experience and learn more about Monzo.
• Initial Call (45 mins) – you’ll meet with one of our engineering leaders. They’ll ask you about your previous experience, in particular program execution and technical leadership.
• Loop Stage (3 hours) – the Loop stage consists of 3 x 60‑min interviews that take place over 1–2 days (depending on your availability).

Our average process takes around 3–4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process.

What’s In It For You

• Base salary range for this role is dependent on experience + equity + stock options & benefits.
• We can help you relocate to the UK.
• We can sponsor visas.
• This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London).
• We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• Learning budget of £1,000 a year for books, training courses and conferences.
• And much more, see our full list of benefits here.

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.