Senior Data Analyst, Financial Health

We\’re on a mission to make money work for everyone. We\’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We\’re not about selling products – we want to solve problems and change lives through Monzo

Cardiff, London or Remote (UK) | £76,000 to £95,000 + Incentive Awards tied to your performance + Benefits | Data Team, Borrowing

About Our Financial Health TeamWe are scaling up our Data and Credit team to support the rapid growth and evolution of our portfolio. We are looking for a Senior Data Analyst to join our Financial Health squad who are focused on supporting customers in financial difficulty.

As a Senior Data Analyst, you\’ll be working in collaboration with Product, Data Science and Analytical Engineering peers on data-driven insights and initiatives. We\’re looking for an experienced Senior Data Analyst with hands‐on experience who can bring fresh thinking and new ways to inspire the team and our customers.

What You\’ll Be Working OnAs a Senior Data Analyst you will partner with Product Managers, Engineers, and Data Scientists in an agile product environment. You\’ll champion the use of data and bring ideas to life through a rigorous analytical approach. Your work will focus on improving the support we offer to customers in financial difficulty, ensuring our operational processes are well controlled and we meet regulatory requirements.

At Monzo we believe there\’s a better way to do banking – we care deeply about our customers, are innovative and execute quickly. Our mission is to revolutionise the way people manage their finances by putting them in control and promoting their financial wellbeing. Our Borrowing business is growing rapidly (both on our existing products, and with the planned launch of new products). We aim to create a genuine feel‐good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal.

Your Day‐to‐day

Generate insights that can drive the direction of our Financial Health strategy through proactive analysis

Bring data‐driven rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life

Work and advise on Financial Health\’s global expansion strategy

Develop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes within Financial Health

Ensure accurate reporting to third parties and regulators

Build and maintain controls to ensure our business processes are running as intended

Lead projects to improve the accuracy, efficiency and accessibility of our data

Locations & Flexible WorkingOur main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles. We love meeting in person, but there\’s no pressure to come into the office, even if you\’re nearby. You\’ll do your best work where you feel most comfortable.

We value flexibility, connection, and wellbeing. You\’ll have the freedom to work in a way that fits your life, whether that\’s school drop‐offs, avoiding rush hour, or making time for what matters most. Work the way that works for you at Monzo!

Our Technology StackOur Data team\’s mission is to Enable Monzo to Make Better Decisions, Faster At the core of this mission sits our data platform. We\’re great believers in powerful, real‐time analytics and empowerment of the wider business. Our engineers collect analytics events from their microservices, and upload these into our Data stack for analysis. We optimise for simplicity and re‐usability – all our data lives in one place and is made available via our data warehouse in Google BigQuery.

We Rely Heavily On The Following Tools And Technologies (note We Do Not Expect Applicants To Have Prior Experience Of All Them)

Google Cloud Platform for all of our analytics infrastructure

dbt and BigQuery SQL for our data modelling and warehousing

Python for data science

Go to write our application code

AWS for most of our backend infrastructure

You Should Apply If

What we\’re doing here at Monzo excites you!

You are passionate about using data to improve and inform business decisions

You\’re motivated by solving challenging problems, and communicating and collaborating closely with subject matter experts on those solutions

You\’re excited by the opportunity to work autonomously to impact the future of a fast growing, ever evolving business

You\’re as comfortable getting hands‐on as taking a step back and thinking strategically

You are experienced with using a variety of Data Analysis tools. You know when to pick the right tool, and can help others do the same

You have a solid grounding in SQL

Experience in Financial Health is a plus, but not required.

We\’re on the look out for L40 Senior Data Analysts at the moment, you can read more in our Data Progression Framework

The Interview ProcessOur interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions!

30 minute recruiter call

45 minute initial call

Take home task

2 x 1‐hour video calls, including a technical case study

Our average process takes around 3‐4 weeks but we will always work around your availability.

What\’s In It For You£76,000 to £95,000 + Incentive Awards tied to your performance + Benefits

We can help you relocate to the UK

We can sponsor visas

This role can be based in our London office, but we\’re open to distributed working within the UK (with ad hoc meetings in London).

We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

Learning budget of £1,000 a year for books, training courses and conferences

And much more, see our full list of benefits here

Equal Opportunities for EveryoneDiversity and inclusion are a priority for us and we\’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we\’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We\’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don\’t need full or birth names at application stage

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