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- Tasks: Join our Financial Health team as a Senior Data Analyst, driving insights and improving customer support.
- Company: Monzo is revolutionising banking, making it simpler and more accessible for everyone.
- Benefits: Enjoy flexible working hours, a ÂŁ1,000 learning budget, and the option to work remotely in the UK.
- Why this job: Be part of a mission-driven company that values innovation and customer wellbeing.
- Qualifications: Experience in data analysis, SQL proficiency, and a passion for solving complex problems are essential.
- Other info: Diversity and inclusion are core values at Monzo, ensuring a supportive environment for all.
The predicted salary is between 65000 - 91000 ÂŁ per year.
Get AI-powered advice on this job and more exclusive features.
We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products – we want to solve problems and change lives through Monzo ️
Hear from our UK team about what it\’s like working at Monzo
London | UK Remote | ÂŁ76,500 – ÂŁ103,500 + stock options + Benefits
About Us
At Monzo we believe there’s a better way to do banking – we care deeply about our customers, are innovative and execute quickly.
Our mission is to revolutionise the way people manage their finances by putting them in control and promoting their financial wellbeing. Our Borrowing business is growing rapidly (both on our existing products, and with the planned launch of new products). We aim to create a genuine feel-good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal.
About Our Financial Health Team
We are scaling up our Data and Credit team to support the rapid growth and evolution of our portfolio. We are looking for a Senior Data Analyst to join our Financial Health squad who are focused on supporting customers in financial difficulty.
As a Senior Data Analyst, you’ll be working in collaboration with Product, Data Science and Analytical Engineering peers on data-driven insights and initiatives. We’re looking for an experienced Senior Data Analyst with hands-on experience who can bring fresh thinking and new ways to inspire the team and our customers.
What You’ll Be Working On
As a Senior Data Analyst you will partner with Product Managers, Engineers, and Data Scientists in an agile product environment. You’ll champion the use of data and bring ideas to life through a rigorous analytical approach. Your work will focus on improving the support we offer to customers in financial difficulty, ensure our operational processes are well controlled and we meet regulatory requirements.
At Monzo we believe there’s a better way to do banking – we care deeply about our customers, are innovative and execute quickly.
Our mission is to revolutionise the way people manage their finances by putting them in control and promoting their financial wellbeing. Our Borrowing business is growing rapidly (both on our existing products, and with the planned launch of new products). We aim to create a genuine feel-good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal.
Your Day-to-day
- Generate insights that can drive the direction of our Financial Health strategy through proactive analysis
- Bring data-driven rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life
- Work and advise on Financial Health’s global expansion strategy
- Develop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes within Financial Health
- Ensure accurate reporting to third parties and regulators
- Build and maintain controls to ensure our business processes are running as intended
- Lead projects to improve the accuracy, efficiency and accessibility of our data
Our Technology Stack
Our Data team\’s mission is to Enable Monzo to Make Better Decisions, Faster
At the core of this mission sits our data platform. We\’re great believers in powerful, real-time analytics and empowerment of the wider business. Our engineers collect analytics events from their microservices, and upload these into our Data stack for analysis. We optimise for simplicity and re-usability – all our data lives in one place and is made available via our data warehouse in Google BigQuery.
We Rely Heavily On The Following Tools And Technologies (note We Do Not Expect Applicants To Have Prior Experience Of All Them)
- Google Cloud Platform for all of our analytics infrastructure
- dbt and BigQuery SQL for our data modelling and warehousing
- Python for data science
- Go to write our application code
- AWS for most of our backend infrastructure
You Should Apply If
- What we’re doing here at Monzo excites you!
- You are passionate about using data to improve and inform business decisions
- You’re motivated by solving challenging problems, and communicating and collaborating closely with subject matter experts on those solutions
- You’re excited by the opportunity to work autonomously to impact the future of a fast growing, ever evolving business
- You’re as comfortable getting hands-on as taking a step back and thinking strategically
- You are experienced with using a variety of Data Analysis tools. You know when to pick the right tool, and can help others do the same
- You have a solid grounding in SQL
- Experience in Financial Health is a plus, but not required.
The Interview Process
Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions!
- 30 minute recruiter call
- 45 minute initial call
- Take home task
- 2 x 1-hour video calls, including a technical case study
Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on
What’s In It For You
️ We can help you relocate to the UK
We can sponsor visas
This role can be based in our London office, but we\’re open to distributed working within the UK (with ad hoc meetings in London).
We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
Learning budget of ÂŁ1,000 a year for books, training courses and conferences
And much more, see our full list of benefits here
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don\’t need full or birth names at application stage
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Senior Data Analyst, Financial Health employer: Monzo Bank
Contact Detail:
Monzo Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Data Analyst, Financial Health
✨Tip Number 1
Familiarise yourself with Monzo's mission and values. Understanding their commitment to financial wellbeing and customer-centric solutions will help you align your answers during interviews and demonstrate your passion for their goals.
✨Tip Number 2
Brush up on your SQL skills, as it's a key requirement for the role. Consider working on personal projects or contributing to open-source data analysis projects to showcase your ability to use SQL effectively in real-world scenarios.
✨Tip Number 3
Network with current or former Monzo employees on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and the specific challenges faced by the Financial Health team, which you can reference in your discussions.
✨Tip Number 4
Prepare for the technical case study by practising data analysis problems relevant to financial health. Use sample datasets to create dashboards or reports that could help improve customer support, showcasing your analytical skills and creativity.
We think you need these skills to ace Senior Data Analyst, Financial Health
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Senior Data Analyst position. Understand the key responsibilities and required skills, especially those related to data analysis tools and financial health.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your analytical skills, experience with SQL, and any previous work in financial health or similar fields.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for using data to drive business decisions. Mention specific examples of how you've solved challenging problems in the past and how you can contribute to Monzo's mission.
Prepare for the Interview Process: Familiarise yourself with the interview process outlined in the job description. Be ready to discuss your technical skills and provide examples of your analytical work. Practise explaining complex data concepts in simple terms, as communication is key.
How to prepare for a job interview at Monzo Bank
✨Understand Monzo's Mission
Before your interview, make sure you fully grasp Monzo's mission to revolutionise banking and promote financial wellbeing. Be prepared to discuss how your skills as a Senior Data Analyst can contribute to this goal, especially in supporting customers in financial difficulty.
✨Showcase Your Analytical Skills
During the interview, highlight your experience with data analysis tools and methodologies. Be ready to provide examples of how you've used data to drive business decisions or improve processes, particularly in a financial context.
✨Prepare for Technical Questions
Expect technical questions related to SQL, data modelling, and analytics. Brush up on your knowledge of Google Cloud Platform, BigQuery, and Python, as these are key technologies used at Monzo. Demonstrating your technical proficiency will be crucial.
✨Emphasise Collaboration
Monzo values teamwork and collaboration. Be prepared to discuss how you've worked with cross-functional teams in the past, particularly with Product Managers and Data Scientists. Share specific examples that showcase your ability to communicate effectively and drive projects forward.
