Sales Account Executive

Overview

We are hiring a Sales Account Executive for Monzo’s UK business banking team. This role focuses on SMB prospects, guiding them through their buying journey, activating their Monzo business accounts, and delivering a personalised banking experience for high-value customers. The position is a 12-month fixed-term contract with a base salary plus OTE and benefits.

Responsibilities

• Engage with prospective SMB customers through discovery calls to understand their business, challenges, goals and requirements.
• Drive the full sales cycle from prospecting and qualification to demos and sales, ensuring successful account activation.
• Present Monzo’s business banking offerings clearly, helping customers evaluate what works best for them.
• Become a product expert on Monzo’s business banking products, features and services.
• Manage a pipeline with strong data hygiene: timely follow-ups, accurate forecasting, and deal tracking.
• Drive activation by ensuring new business customers are fully set up and actively using Monzo for their banking needs.
• Collaborate with marketing, product, risk and customer operations to ensure a smooth customer journey.
• Deliver outstanding service across phone, video, email and digital channels.
• Achieve sales targets related to conversion, activations, revenue and engagement as defined by leadership.
• Capture and share customer feedback to inform product improvements and address pain points.
• Adapt and iterate in a fast-changing environment and support what comes next.

Qualifications and Attributes

• Experience in Small Business sales, preferably selling business solutions or financial services; able to engage business customers and understand their needs and pain points.
• Proven track record of meeting or exceeding sales quotas in a performance-driven environment.
• Experience managing a full sales cycle from prospecting to activation, with structured outreach and cross-team coordination.
• High emotional intelligence and ability to build relationships with customers from diverse backgrounds.
• Strategic communicator who can build trust and help customers discover value; consultative, good listener with insightful questions.
• Adaptable, resilient and comfortable with change; maintains a winning mindset.
• Clear communication: written, verbal, and video; capable of simplifying complex topics.
• Coachable and open to constructive feedback for continuous learning.
• Thrives in a fast-moving, high-change environment where definitions may be evolving.
• Strong personal organisation: pipeline tracking, time management, prioritising leads and follow-ups.
• Integrity and consumer duty awareness: regulatory compliance, know-your-customer, data safeguarding, and prioritising consumer duty.

Bonus / Nice-to-haves

• Prior experience in a regulated environment (banking).
• Experience with Salesforce.
• Familiarity with SMBs in specific verticals (e.g. food & drink, professional services, construction).

What’s In It For You

• £67,000 Total OTE (base salary + commission).
• 4 days a week in London with occasional flexibility for remote work (UK).
• Flexible working hours and trust to manage your schedule.
• £1,000 learning budget per year for books, training and conferences.
• Home setup provided (MacBook) and remote work readiness.
• Additional benefits and opportunities to grow within Monzo.

Application Journey

• Introduction call with a recruiter (remote).
• Sales experience interview with the Sales Lead (remote).
• In-person assessment: practical task plus Team and Culture fit interview.

Closing date for applications is Friday October 31st at 10:00 AM.