Risk and Controls Manager, Shared Services
Risk and Controls Manager, Shared Services

Risk and Controls Manager, Shared Services

London Full-Time 62000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead risk management processes and empower teams with actionable insights.
  • Company: Join Monzo, a forward-thinking company focused on innovative risk management.
  • Benefits: Enjoy flexible working hours, a £1,000 learning budget, and remote work options.
  • Why this job: Make a real impact in risk management while working in a supportive and dynamic environment.
  • Qualifications: Experience in risk reporting and governance, strong data skills, and excellent communication abilities required.
  • Other info: Application process is flexible and designed to accommodate your schedule.

The predicted salary is between 62000 - 84000 £ per year.

London, Cardiff, or UK Remote | £74,000 – £94,000 + Benefits | Hear from the team

Our Risk and Controls team

Monzo is hiring for a Risk Manager to join our Shared Services team in the first line Risk & Control Discipline. This person will be responsible for managing our risk management processes including the production of monthly executive committee packs, business risk reporting, maintenance of policies, standards and overseeing our key risk processes including the Risk & Control Self Assessment (RCSA).

You’ll play a key role by…

Designing, coordinating and overseeing processes, empowering our Risk Partners to give unique risk insight to business leaders. This includes Conduct and Operational Risk Committee reporting processes; Risk & Control Self Assessment programme management; and working with our Data teams to make sure that our Risk Partners can give high quality actionable insights to their business areas.

You will empower our Risk Partners by:

  • Designing and maintaining easy to understand and operate reporting processes for Conduct & Operational Risk Committee, making sure reports satisfy Group requirements.
  • Delivering insights and high quality reporting content to meet periodic and ad hoc Board, Executive and Regulatory requests.
  • Proactively producing adhoc risk, control, issue, action, or other insight for the VP Risk & Control to improve the way we monitor our key exposures.
  • Proactively identifying areas of potential risk exposure, control ineffectiveness or risk appetite breaches to our Risk Partners for them to consider with their business areas.
  • Delivering effective, engaging and motivating training and education for Monzonauts involved in risk reporting.
  • Designing and maintaining an easy to understand and operate Risk & Control Self Assessment process that meets Group standards.
  • Maintaining a suite of 1st line risk policies (e.g., Incident Management Policy) and designing processes and training to embed them into operations.
  • Working with our Data Discipline to make sure that key risk management systems (Airtable and RegRight) allow Risk Partners to deliver actionable insights to their business areas as effectively and efficiently as possible.
  • Managing other project work as required by the VP Risk & Control.

We’d love to hear from you if you are…

  • Experienced in risk reporting, governance and risk data management – you know what good looks like and you’re confident in bringing that to Monzo.
  • Comfortable with data – spotting trends, pulling out actionable insights and capable of producing high quality written output for Board, Executive and Regulatory audiences.
  • Great at stakeholder management at all levels across the company, able to role model an effective working relationship between the 1 & 2 LOD.
  • Experienced and effective at prioritisation at a tactical and strategic level.
  • Experienced in designing strategic initiatives, including Risk change.
  • An excellent communicator, written and verbal, in line with our Monzo Tone of Voice.
  • A role model for our values & behaviours.

What’s in it for you

£74,000 – £94,000 share options.

This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London).

We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

£1,000 learning budget each year to use on books, training courses and conferences.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

Plus lots more! Read our full list of benefits .

The application journey will involve

– A chat with a member of the hiring team.

– An initial call with the hiring manager.

– 2-part final stage interview with members of the team.

This process should take around 2-3 weeks – your schedule is really important to us, so we promise to be as flexible as possible! Please apply as soon as possible to not miss out, we’ll be closing the advert once we have enough applications.

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

#LI-MY1 #LI-REMOTE

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Risk and Controls Manager, Shared Services employer: Monzo Bank

Monzo is an exceptional employer that prioritizes employee well-being and growth, offering a competitive salary range of £74,000 - £94,000 along with share options and a generous £1,000 annual learning budget. With a flexible working culture that supports both in-office and remote arrangements across the UK, Monzo empowers its team members to thrive in their roles while fostering a collaborative environment where innovative risk management practices are encouraged.
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Contact Detail:

Monzo Bank Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Risk and Controls Manager, Shared Services

✨Tip Number 1

Familiarize yourself with Monzo's risk management processes and tools, especially Airtable and RegRight. Understanding how these systems work will help you demonstrate your capability to deliver actionable insights effectively during the interview.

✨Tip Number 2

Prepare to discuss your experience in risk reporting and governance. Be ready to share specific examples of how you've identified risks and implemented controls in previous roles, as this will showcase your expertise and fit for the position.

✨Tip Number 3

Highlight your stakeholder management skills. Think of instances where you've successfully collaborated with different levels of an organization, as this is crucial for the role and will demonstrate your ability to build effective working relationships.

✨Tip Number 4

Showcase your communication skills by preparing to explain complex risk concepts in simple terms. This aligns with Monzo's emphasis on clear communication and will help you stand out as a candidate who can engage and educate others effectively.

We think you need these skills to ace Risk and Controls Manager, Shared Services

Risk Management
Governance
Data Management
Risk Reporting
Stakeholder Management
Analytical Skills
Communication Skills
Policy Development
Training and Education
Process Design
Project Management
Strategic Thinking
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Risk and Controls Manager position. Understand the key responsibilities and required skills, especially around risk reporting and stakeholder management.

Tailor Your CV: Customize your CV to highlight relevant experience in risk management, governance, and data analysis. Use specific examples that demonstrate your ability to produce high-quality written outputs and manage stakeholder relationships.

Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of Monzo's values and how your experience aligns with the role. Be sure to mention your comfort with data and your communication skills, as these are crucial for the position.

Prepare for Interviews: Anticipate questions related to risk management processes and stakeholder engagement. Prepare examples from your past experiences that showcase your strategic thinking and ability to deliver actionable insights.

How to prepare for a job interview at Monzo Bank

✨Understand Risk Management Processes

Make sure you have a solid grasp of risk management processes, especially those related to reporting and assessments. Be prepared to discuss how you would design and oversee these processes effectively.

✨Showcase Data Proficiency

Demonstrate your comfort with data by discussing past experiences where you identified trends and produced actionable insights. Highlight your ability to create high-quality written reports for various audiences.

✨Emphasize Stakeholder Management Skills

Prepare examples that showcase your stakeholder management abilities. Discuss how you've built effective working relationships across different levels of an organization, particularly between the first and second lines of defense.

✨Communicate Clearly and Effectively

Practice articulating your thoughts clearly and concisely, both verbally and in writing. Align your communication style with Monzo's Tone of Voice, ensuring that you convey your ideas in an engaging manner.

Risk and Controls Manager, Shared Services
Monzo Bank
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  • Risk and Controls Manager, Shared Services

    London
    Full-Time
    62000 - 84000 £ / year (est.)

    Application deadline: 2027-02-04

  • M

    Monzo Bank

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