Sr. Product Marketing Manager in London

We're waving goodbye to the complicated and confusing ways of traditional banking. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo.

We're looking for several Senior Product Marketing Managers to own Product Marketing for some of Monzo's most important products across Core Banking, Borrowing and Wealth. At Monzo, Product Marketing is a global product-market fit discipline rather than a GTM discipline. We then partner closely with Integrated Marketing, who lead campaign & channel strategy, creative direction, and overall go-to-market approach to bring those propositions to customers. If that's your flavour of product marketing, Monzo is for you.

You'll own Product Marketing for a product end-to-end: understanding customers, shaping product strategy, defining positioning, and helping bring launches to market. Core is the foundation of Monzo. It's where we build the products millions of people use every day: from Current Accounts and Joint Accounts to Pots, Subscriptions, Savings Challenge, and all the moments that make managing money feel effortless. Borrowing is helping customers access credit simply, transparently, and responsibly. Today that includes growing products like Flex, Loans, Credit Insights, Mortgages, and Overdrafts in the UK, while also taking Monzo's Flex proposition to millions more customers across Europe. Understanding local customer needs, refining the proposition, and helping build the foundations for Monzo to win internationally. Wealth is building the future of how people grow their money: helping millions of customers save, invest, and plan for retirement with the same simplicity and trust they expect from their current account. It spans Savings, Investments, Pensions, Insurance, and brand new wealth-building experiences.

Key Responsibilities

• Own Product Marketing for a Product. You'll define a 2–4 quarter Product Marketing strategy that connects customer needs, market opportunity, and product direction into a clear plan.
• You'll own Product Marketing across the full product lifecycle from early discovery through launches and iteration.
• You'll build a deep understanding of your customers, competitors, and category, using research, data, and experimentation to identify opportunities that influence product priorities.
• You'll create clear, differentiated positioning and messaging that helps customers understand why your product matters.
• You'll work closely with Product, Design, Writers, and Integrated Marketing to ensure that positioning is reflected consistently across the product experience and everything customers see.
• Product teams will seek your perspective before committing to product bets, and you'll help turn customer problems into products people genuinely love.
• You'll design launch strategies that fit the customer problem, partner with Integrated Marketing on campaigns, and coordinate cross-functional launches across Product, Marketing, Operations, and Support.
• You'll use customer and commercial data to understand whether your work is making a difference.
• You're comfortable taking responsibility for Product Marketing across a full product experience, from customer insight through to positioning.
• You enjoy understanding customers, identifying market opportunities and turning insight into practical product and marketing recommendations.
• You combine customer insight, market understanding and commercial thinking to build products and propositions people genuinely love.
• You enjoy working closely with Product Managers, Designers, Engineers, Researchers and Integrated Marketing, bringing people with you through evidence rather than authority.
• You're always improving and helping others improve. You seek feedback, develop your craft and contribute to making the team stronger through sharing knowledge and helping others.

This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of 1,000 a year for books, training courses and conferences.

Equal opportunities for everyone. Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us.