Senior Technical Program Manager in London

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo.

At Monzo, our mission is to make money work for everyone, everywhere. We’re looking for a Senior Technical Program Manager to help ship more and better payment product offerings. This is a high-impact role that demands both technical expertise and exceptional leadership to drive our ambitious goals.

• Lead end-to-end planning and execution of launching payment products that cross multiple teams and disciplines.
• Manage cross-collective programs: Define program roadmaps and milestones, set priorities, manage trade-offs, identify and manage critical path and risks, ensure alignment with the business goals and ambition.
• Collaborate and communicate with multiple stakeholders, both technical and non-technical across the business to ensure alignment and speed of delivery.
• Manage dependencies, timeline and sequencing of delivery.
• Drive effective decision making to remove blockers and speed up delivery.
• Ensure operational effectiveness across your collective/area.

• You have 5+ years of experience managing complex technology programs or products from inception to launch.
• You are able to communicate clearly and persuasively to a wide range of audiences, including executive leadership.
• You are comfortable in a global business with a presence in multiple markets and want to be a part of scaling this further.
• You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with.
• You understand how functionality comes together (across products and platforms) to deliver value for users, and identify/mitigate delivery risks proactively; can propose and drive a technical solution.
• You are comfortable personally diving deep into the data and architecture to make good decisions in complex situations where there’s often no “right answer”.

• Recruiter Call (30 mins) You'll meet our Engineering Leadership Recruiter to discuss your experience and learn more about Monzo.
• Initial Call (45 mins) You'll meet with one of our engineering leaders. They'll ask you about your previous experience, in particular program execution and technical leadership.
• Loop Stage (3 hours) The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability).

All things going well, you'll have completed the hiring process. Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process. If you’d like to ask a question sooner, email tech-hiring@monzo.com.

• Base salary range for this role is dependent on experience + equity + stock options & benefits.
• We can help you relocate to the UK. We can sponsor visas.
• This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
• We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• Learning budget of 1,000 a year for books, training courses and conferences.

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.