Senior Product Director, Business Banking in London

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo.

Define and deliver the future of how UK businesses manage their money. This is a rare opportunity to shape one of Monzo’s most strategically important product areas, leading teams to build innovative, differentiated experiences that no other bank offers. You’ll set the long-term vision, craft a customer‑obsessed strategy, and create the execution engine that turns ambition into reality.

What You’ll Be Working On

As the Senior Product Director for Business Banking, you will define and drive the product strategy, vision, and execution for one of Monzo’s most strategically important product areas. You’ll craft an ambitious roadmap rooted in deep customer insight, emerging market dynamics, and commercial impact – setting a vision that differentiates Monzo in the business banking space.

What You’ll Do

• Product Strategy & Vision: Set a bold, customer‑centric, commercially grounded product strategy for Business Banking. Develop and articulate a compelling long‑term product vision that positions Monzo as the leader in differentiated business financial experiences. Combine customer insights, market trends, and commercial priorities into a roadmap that delivers measurable business impact.
• Innovation & Differentiation: Foster a culture of innovation that challenges conventions and inspires teams to build category‑defining experiences. Identify and pursue opportunities to meaningfully differentiate Monzo’s business banking offerings. Drive teams to create unique, delightful products based on exceptional product taste.
• Analytical & Strategic Depth: Spar with data scientists and use data to understand “the why” behind customer behaviour, product performance, and opportunities. Help teams deepen their analytical thinking, improving decision‑making quality across the org.
• Execution & High‑Performance Culture: Build an execution engine that consistently delivers against ambitious goals. Create extreme clarity on priorities, establish strong processes, remove blockers, and maintain team momentum. Instil a culture of ownership, speed, and high performance.
• Leadership & Organisational Impact: Be a self‑starter with a strong bias for action – willing to lead from the front when needed and empower from behind when that’s best. Take full ownership of the Business Banking product area, operating with autonomy and accountability. Identify organisational inefficiencies and design structures that enable teams to thrive. Hire, coach, and develop exceptional product managers, helping them reach their full potential and cultivating the next generation of Monzo product leaders.

You Should Apply If

• You are a seasoned product leader, and have a track record of leading high‑performing product teams at a fast‑growing consumer tech company to build highly engaging (daily/weekly) experiences for millions of customers.
• You’re data‑driven and commercial, and have a track record of collaborating with data scientists to define key metrics, run experiments, and deliver business impact.
• You can systematically break down and solve complex problems.
• You have good judgement, and you’re able to make good decisions in complex situations where there’s often no “right answer”.
• You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so.
• You can work effectively with a diverse range of people and working styles – spanning engineering, design, data, user research, marketing, legal and compliance – to get stuff done.
• You’re a great storyteller, who is able to motivate, energise and inspire people towards a common goal.
• You’re passionate about building value for customers and not just achieving business results, and are excited about our mission at Monzo.
• You’re intellectually honest about your work’s performance, continually striving for improvement.
• You’re a fast learner, humble and curious, and enjoy learning every day and sharing your knowledge and experience.
• You’ve managed a team of PMs, have a proven ability to coach and develop others, and can provide clear and constructive feedback to your team and other disciplines.
• You can get hands‑on when necessary, to fill gaps – in people or experience – and set a practical example for what great looks like.

What’s In It For You

• Base salary dependent upon experience + Stock Options + Benefits
• We can help you relocate to the UK
• We can sponsor visas
• This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London).
• We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• Learning budget of £1,000 a year for books, training courses and conferences.

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.