Remote Financial Crime Investigator EU/UK High-Risk Screening in London

We are on a mission to make money work for everyone. We are waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown significantly in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We are not about selling products - we want to solve problems and change lives through Monzo.

Our EU Financial Crime Customer Operations team is at the heart of how we protect Monzo and our customers from financial crime like fraud and money laundering. We are looking for individuals who are passionate about preventing financial crime to join our team.

You will play a key role by:

• Investigating complex or high-risk anti-money laundering alerts on business accounts.
• Recommending Suspicious Transaction Reports (STR) to be filed by Monzo Bank EU.
• Making business onboarding decisions in high-risk or complex cases.
• Conducting ongoing due diligence on high-risk business accounts.
• Providing financial crime expertise and support to other operational teams across the business.

We would love to hear from you if:

• You have strong English written and verbal communication skills.
• You are fluent in Spanish with both written and verbal communication skills (to at least CEFR C1 level).
• You have strong experience of conducting high-risk business banking screening or complex business financial crime investigations.
• You have experience making independent, risk-based financial crime decisions in a regulated financial services firm.
• You have knowledge of the current financial crime landscape in the UK and the EU, and associated financial crime risks.

The working hours to be covered by the team will be 7am - 6.30pm and this will be based on 8.5 hours per day (with a 1 hour lunch included). This will include 1 in 4 weekends. We can offer shifts Monday - Friday (1 in 4 Weekends) or Sunday - Thursday / Tuesday - Saturday. The successful candidate will be required to be flexible in order to meet our customer demand. The start for the role will be Monday 8th June and you must be able to commit to the first 8 weeks. No holidays/time off will be authorised during this period.

What's In It For You:

• £29,450 - £37,000 (+ £2,500 Multilingual Premium).
• We guarantee to approve time off on your birthday if it falls on a day you are scheduled to work and it is outside of your training period.
• This role is remote based in the UK.
• £1,000 learning budget each year to use on books, training courses and conferences.
• We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

Ready to join the Monzo adventure? Apply now and help us make money work for everyone in the EU!

The application journey has 4 key steps:

• Application questions.
• Call with a Recruiter.
• Interview to discuss your previous experience and technical knowledge and values.
• The final step will consist of a Spanish language assessment.

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we are dedicated to creating a diverse and welcoming team. If you are passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that’s listed just yet. Drop us your application, we would love to hear from you!

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we are embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone.

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.