Executive Hiring & Onboarding Specialist in London

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo.

Purpose of role

To design and deliver an outstanding Hiring Coordination service in the Executive & Board Hiring squad. You’ll partner with Exec Recruiters, Executive Assistants and search firms to ensure a seamless exec hiring process. You’ll schedule interviews for our most senior candidates and roles. You’ll also manage successful candidates’ pre-onboarding journey (systems onboarding, travel & accommodation, equipment delivery, background checks), and work with the teams they’re joining to make sure their onboarding plans run like clockwork and they’re set up for success from day 1 and beyond.

Responsibilities include:

• Creating and maintaining a world-class Hiring Coordination process for all of Monzo’s candidates. The role has a primary focus on VP, C Level and Board members, but will support roles at all levels.
• Working with search firms and Executive Assistants to unblock diaries and schedule interviews, meetings and calls.
• Adapting our usual coordination workflows to suit the needs of our most senior candidates.
• Creating and communicating key coordination metrics for the Exec squad, including time to schedule and interview lead time.
• Maintaining confidentiality, and ensuring our candidates and partners do the same, including managing the signing of NDAs.
• Sending out contracts and paperwork once a candidate has accepted an offer to join us.
• Creating search update reports and presentations as needed.
• Booking travel and arranging itineraries for candidates, some involving complex international trips.
• Managing the pre-onboarding process for all exec candidates, including systems onboarding, equipment ordering and arranging travel & accommodation.
• Working closely with the Reward team to manage the background check process for our regulated hires (as well as checks for those in non-regulated roles).
• Partnering with relevant teams to support new hires’ onboarding, making sure they’re set up for success from day 1 and beyond.
• Meeting candidates in the office, always giving a great experience from the get-go.
• Contributing to and leading on Exec Hiring Projects and supporting the Exec squad and wider Hiring team with ad-hoc tasks as appropriate, including supporting writing board papers.
• Coordinating the post-offer hiring process of other confidential roles at Monzo, including those within the People Collective and confidential short-term staff.
• Supporting with other areas of business & tech coordination on an ad-hoc basis, where needed.

We’d love to hear from you if you…

• Have experience in Recruitment Coordination, working with senior stakeholders at all levels, including Exec & Board members.
• Have experience juggling multiple candidates, roles and stakeholders at once all whilst maintaining a great experience for all.
• Are adaptable to change and changing priorities and driven by working in a fast-paced environment.
• Love problem solving and have the ability to project manage to keep things running on time.
• Have the ability to assess true priorities within a role where everything is important and often urgent.
• Are highly organised with exceptional attention to detail.
• Have proven experience managing highly confidential processes with a high degree of integrity.
• Have strong communication skills at all levels.
• Are willing and able to support meeting candidates in the London office for interviews and onboarding as required.

What’s in it for you

• £43,400 - £51,000 ➕ Stock Options & Benefits.
• We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
• £1,000 learning budget each year to use on books, training courses and conferences.
• Plus lots more! Read our full list of benefits.

The Interview Process:

Our interview process involves 4 main stages:

• Recruiter Call
• Initial Call
• Take Home Task (max 2 hours)
• Role Specific Interview (45 mins) & Values & Collaboration Interview (45 mins)

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. Our average process takes around 2-3 weeks but we will always work around your availability.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage.

Required skills: Onboarding, Project Management

Required languages: English