Commercial Strategy Manager in London

We are on a mission to make money work for everyone. We are waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown significantly in the last 10 years in the UK. In addition to personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards in the UK, with more exciting things to come. Our UK customers can also save, invest, and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers. We are not about selling products - we want to solve problems and change lives through Monzo.

Our Business Banking team has been dedicated to delivering the very best of Monzo to small businesses, making their lives easier with everyday business banking essentials, time-saving tools, and our signature money management features. Today, it is an award-winning service, empowering over 850,000 businesses across the UK.

You will play a key role by:

• Commercial impact: Crafting clear commercial strategies across channels, products, and markets for Business Banking.
• Navigating Our Strategic Course: Constantly monitoring the effectiveness of our initiatives and our financial performance, using data to adapt our strategies.
• Developing compelling business cases for product expansion and distribution initiatives.
• Crafting pricing strategies and business models for our products.
• Making key build/partner decisions for vital product lines and features.
• Presenting and gaining alignment on our strategy at senior forums (including ExCo and the Board).
• Supporting sales and partnerships led initiatives to accelerate growth.
• Taking ideas from zero to one: Owning the initial phases of new product and commercial initiatives.

We would love to hear from you if you have:

• Commercial Leadership Experience: A strong track record of defining & successfully delivering commercial success for a business line and evaluating new business ideas.
• Significant experience in a high-growth startup/scale-up, driving high impact P&L initiatives, and making commercial and strategic decisions.
• Strategic Acumen: A strategic mind, capable of seeing the bigger picture, thinking in systems, and anticipating future trends.
• Exceptional Problem-Solving Skills: The ability to solve complex problems with analytical rigor, commercial viability, and execution certainty.
• Adaptability & Ownership: A self-starter who thrives in ambiguity, adept at navigating complex, rapidly evolving environments, and driven by impact and ownership.
• Collaboration & Influencing Without Authority: An exceptional ability to connect the dots across different parts of the business, foster collaboration, and drive decisions without authority.
• Industry Expertise: Experience building & growing business products or building financial and software products in a high growth company.

What’s In It For You:

• Salary: £85,000 - £105,000
• This role can be based in our London office, but we are open to distributed working within the UK (with ad hoc meetings in London).
• Flexible working hours and trust to work enough hours to do your job well, and at times that suit you and your team.
• £1,000 learning budget each year to use on books, training courses, and conferences.
• Support for your work-from-home setup.

The application journey has 3 key steps:

• Recruiter Call – 30 minutes
• Initial Call – 30 minutes
• Loop Interviews: Live case study interviews (60 minutes each) and one behavioural interview (60 minutes)

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.

Diversity and inclusion are a priority for us, and we are making sure we have lots of support for all of our people to grow at Monzo. We are embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone.

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.