At a Glance
- Tasks: Lead a team of investigators tackling insider fraud and drive their professional growth.
- Company: Join Monzo Bank, a revolutionary force in making banking simple and accessible for everyone.
- Benefits: Enjoy flexible working hours, a £1,000 learning budget, and share options worth £50,000.
- Other info: Monzo prioritises diversity and inclusion, ensuring a supportive environment for all employees.
- Why this job: Be part of a mission-driven team that values empathy, performance, and continuous improvement.
- Qualifications: Deep management experience in investigations and knowledge of financial crime trends required.
The predicted salary is between 40000 - 50000 £ per year.
Investigations Manager, Special Investigations Squad
Join to apply for the Investigations Manager, Special Investigations Squad role at Monzo Bank
Investigations Manager, Special Investigations Squad
Join to apply for the Investigations Manager, Special Investigations Squad role at Monzo Bank
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We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ️
Hear from our UK team about what it\'s like working at Monzo
UK Remote | £47,600 - £60,200 + Benefits | Hear from the team
Our Special Investigations team
We’re looking for an Investigation Manager to join Monzo’s Financial Crime Operations (Ops) Special Investigations team.
You will manage approximately 4 investigators focused on investigating insiders.
As an Investigation Manager, you will be responsible for managing the personal and professional development of your team members, providing technical coaching on investigations, driving exceptional individual and collective performance, guiding individuals through hard times and celebrating their successes.
You’ll hold regular meetings with your team members (both individually and together as a team) to ensure everyone is informed, engaged, and performing in their roles. You’ll also be responsible for aggregating the feedback that your team provides in these meetings and feeding up to Fraud Risk, to ensure we continue to improve on our processes and protect Monzo.
You’ll play a key role by...
- Making sure investigations are conducted fairly and properly.
- Managing risks and making sure correct and consistent outcomes are being reached.
- Managing the personal & professional development of approximately 4 Senior Fraud Investigators.
- Fostering an empathetic, high-performance culture in the team.
- Providing technical coaching, feedback, and advice relating to insider investigations.
- Analysing and driving improvement in team performance, and reporting relevant insights.
- Monitoring and maintaining service level adherence on the work completed by the team.
- Aggregating feedback from the team, and ensuring it’s passed on to inform business change.
- Communicating and embedding change within the team.
- Working collaboratively with the People and Security team to make sure the right decisions are made.
- Contributing to a strong control environment by minimising breaches and risk events.
- Supporting the team in building out our processes and guidance to ensure continuous improvement and clarity in our operations
- You have deep management experience leading teams of people within a workplace or criminal investigation environment
- You are experienced in current and emerging financial crime and fraud trends and typologies.
- You have experience of working with Law Enforcement agencies and third party suppliers.
- You have technical knowledge of insider fraud investigations.
- You have experience accurately interpreting and representing Specialist management information.
- You have experience building processes and guidance for a specialist team
£47,600 - £60,200 share options worth £50,000.
We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
£1,000 learning budget each year to use on books, training courses and conferences.
We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
Plus lots more! Read our full list of benefits.
The application journey has 3 key steps
- Some initial application questions (please take your time, we read these carefully!)
- A short video call with a member of the hiring team
- 2 remote interviews, each lasting approximately 1 hour with Senior Fraud Managers and our Senior Insider Risk Analyst
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don\'t need full or birth names at application stage
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
LegalIndustries
Banking
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#J-18808-LjbffrInvestigations Manager, Special Investigations Squad in London employer: Monzo Bank
Monzo Bank is an exceptional employer that prioritises employee growth and well-being, offering a flexible work environment and a generous learning budget to support your professional development. With a strong commitment to diversity and inclusion, Monzo fosters a collaborative and empathetic culture where every team member can thrive and contribute to meaningful change in the banking sector. Join us in our mission to make money work for everyone while enjoying the benefits of working with a forward-thinking team in a dynamic remote setting.
StudySmarter Expert Advice🤫
We think this is how you could land Investigations Manager, Special Investigations Squad in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Monzo Bank. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Monzo Bank.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Monzo Bank. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Investigations Manager, Special Investigations Squad in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Monzo Bank and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Monzo Bank how you can be a team player!
How to prepare for a job interview at Monzo Bank
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Monzo Bank.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Monzo Bank's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
