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- Tasks: Manage insurance partner relationships and drive product success at Monzo.
- Company: Monzo Bank is revolutionising banking with simple, customer-focused financial solutions.
- Benefits: Enjoy flexible working hours, a ÂŁ1,000 learning budget, and stock options.
- Why this job: Join a small team to shape innovative insurance products and make a real impact.
- Qualifications: Experience in commercial management, insurance pricing, or product management is essential.
- Other info: Diversity and inclusion are key; all backgrounds are encouraged to apply.
The predicted salary is between 32000 - 46000 ÂŁ per year.
Join to apply for the Insurance Commercial Manager role at Monzo Bank
Join to apply for the Insurance Commercial Manager role at Monzo Bank
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We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products – we want to solve problems and change lives through Monzo ️
Hear from our UK team about what it\’s like working at Monzo
London (UK) | salary dependent on experience + stock options & Benefits | Hear from the team
️ The Insurance Team
We’re building insurance that actually works for people – no jargon, no faff, no feeling like you’re being caught out. Our mission is to offer simple, reliable and delightful insurance products that meet real-life needs, backed by great underwriting and claims partners to power seamless internal operations and exceptional customer experiences. We recently launched our first product line, Home insurance, with plans to expand across multiple insurance categories over the coming years. We\’re a small, focused team with ambitious growth targets and a chance to build something special from the ground up.
We’re looking for a commercially sharp operator to help drive the success of Monzo’s insurance products. You’ll manage key partner relationships, challenge pricing and underwriting decisions, and play a central role in launching and evolving new products. It’s a rare opportunity to join early, shape how we work with our insurance partners, and help us build the pricing and underwriting expertise we’ll need as we scale.
Reporting into our Head of Insurance, you\’ll work as part of our multidisciplinary insurance team, while collaborating closely with the wider business. This is a foundational role with significant growth potential, board-level visibility, and a chance to shape a key part of Monzo\’s future.
You’ll play a key role by…
- Managing our insurance partner relationships day-to-day — including tracking performance, delivery timelines, running RFPs, and holding partners accountable
- Leading monthly pricing and underwriting reviews, challenging assumptions, and making sure our insurance products stay fair, competitive and commercially sound
- Contributing technical input into the design of new insurance products — including pricing models, cover design and underwriting criteria
- Analysing performance data to identify optimisation opportunities and drive improvements
- Developing our internal pricing and underwriting frameworks, with a view to growing Monzo’s in-house capability over time
- Supporting commercial negotiations with insurance partners — ensuring we secure strong terms and long-term value
- Contributing to commercial planning and financial modelling — helping forecast performance and inform strategic decisions across the insurance business
- Collaborating with Product, Engineering and Data to make sure insurance performance is embedded into how we build
We’d love to hear from you if…
- You have strong commercial and partner management experience — ideally in insurance or another regulated sector
- You bring experience in insurance pricing, underwriting or insurance product management
- You can engage credibly in pricing and underwriting conversations, and are comfortable reviewing technical insurance documentation or models
- You have a track record of managing complex partnerships and influencing stakeholders to drive commercial outcomes
- You’re confident in both internal and external representation — from negotiating with partners to aligning senior stakeholders
- You can simplify complex technical concepts for different audiences, from engineers to executives
- You’re excited about building something innovative in a fast-paced environment where you balance immediate needs with long-term vision
Nice To Have (but Not Essential)
- Experience in establishing pricing and underwriting functions from scratch
- Knowledge of digital-first insurance propositions or insurtech models
- Background in MGA or delegated authority structures
- Understanding of the UK regulatory landscape for insurance distribution
- Direct experience in Home insurance — our first product line
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that\’s listed just yet. Drop us your application, we’d love to hear from you!
What’s In It For You
salary dependent on experience share options
This role is hybrid working based in our London office
We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
ÂŁ1,000 learning budget each year to use on books, training courses and conferences.
We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
Plus lots more! Read our full list of benefits.
The application journey has 4 key steps
Our interview process involves several stages designed to understand your technical expertise, commercial thinking, and approach to partnership management:
- 30 minute call with the Recruiter
- 30 minute call with the Hiring Manager
- 2 hours of interviews covering commercial thinking, technical insurance skills, and your approach to partnership management
- 30 minute call with one of the leadership team
This process should take around 4-5 weeks – your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.
You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don\’t need full or birth names at application stage
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Banking
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Insurance Commercial Manager employer: Monzo Bank
Contact Detail:
Monzo Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Commercial Manager
✨Tip Number 1
Familiarise yourself with Monzo's mission and values. Understanding their approach to banking and insurance will help you align your answers during interviews, showcasing how your experience can contribute to their goals.
✨Tip Number 2
Network with current or former employees of Monzo, especially those in the insurance sector. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that demonstrate your commercial acumen and partner management skills. Be ready to explain how you've successfully navigated complex partnerships in the insurance industry.
✨Tip Number 4
Stay updated on the latest trends in insurtech and digital-first insurance propositions. Being knowledgeable about current market developments will allow you to engage in meaningful discussions during your interviews.
We think you need these skills to ace Insurance Commercial Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial management, insurance pricing, and partner relationships. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: In your cover letter, express your passion for Monzo's mission and how your background aligns with the role. Mention your understanding of the insurance landscape and how you can contribute to building innovative products.
Showcase Your Analytical Skills: Since the role involves analysing performance data, include examples of how you've used data to drive decisions or improvements in previous roles. This will demonstrate your ability to contribute to Monzo’s growth.
Prepare for Interviews: Research common interview questions related to commercial management and insurance. Be ready to discuss your approach to partnership management and how you would handle challenges in pricing and underwriting.
How to prepare for a job interview at Monzo Bank
✨Understand Monzo's Mission
Before your interview, make sure you grasp Monzo's mission to simplify banking. Familiarise yourself with their products and how they aim to solve real-life problems for customers. This will help you align your answers with their values.
✨Showcase Your Commercial Acumen
As an Insurance Commercial Manager, you'll need to demonstrate strong commercial thinking. Prepare examples from your past experiences where you've successfully managed partnerships or influenced stakeholders to achieve positive outcomes.
✨Prepare for Technical Discussions
Expect to engage in conversations about pricing and underwriting. Brush up on your technical knowledge of insurance products and be ready to discuss how you can contribute to the design and optimisation of these offerings.
✨Emphasise Collaboration Skills
Monzo values teamwork across various departments. Be prepared to discuss how you've collaborated with different teams in the past, particularly in driving commercial negotiations or product development, to showcase your ability to work in a multidisciplinary environment.
