Data Director, Growth and Marketing

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo.

About our Data Discipline: We have a strong culture of data-driven decision making across the whole company. Data is central to how we understand our customers, shape our products, manage risk and grow Monzo sustainably. We believe in empowering teams with high-quality, trusted data and self-serve analytics, while creating space for Data practitioners to focus on the highest-impact questions, opportunities and decisions. Our Data Discipline is deeply embedded in Monzo’s product areas. Data Scientists, Analytics Engineers, and Machine Learning Engineers work in cross-functional squads alongside Engineers, Designers, Product Managers and other disciplines. This means Data is not a downstream service, and instead we shape strategy, challenge thinking, build the data foundations teams need to move quickly, and share accountability for customer and commercial outcomes.

Our Growth and Marketing Analytics team: We’re looking for a Data Director to join our Growth and Marketing Collective here at Monzo. Our goal in Growth and Marketing is to build Monzo into a global brand people love. We're the team that finds exciting new ways to bring customers to Monzo and keep them engaged once they join. We create the features and cool stuff that gets everyone talking about us. We also figure out the best ways to communicate with our customers. Data is a driving force in everything we do, and this role will lead the team making sure our Growth and Marketing folks can easily use data to inform their everyday decisions.

You’ll play a key role by:

• Developing and nurturing a diverse data team to make smart marketing and product driven growth investments.
• Working closely with the Growth and Marketing collective leadership team to set the overall direction and work with your team to craft the insights, data products, and intelligent systems to realise those ambitions.
• Defining our global marketing strategy as well as our product growth one.
• Balancing growing different markets and customer segments.
• Advancing our measurement precisions to grow our confidence in where to best invest next.
• Balancing marketing with product driven growth.
• Deeply understanding network effects and the role they play.

We’d love to hear from you if:

• You’re excited about what we’re doing at Monzo and have experience leading Data teams at Director level or above.
• You’re an empathetic, inclusive leader who has hired, developed and retained high-performing Data teams, including individual contributors and managers.
• You have a hands-on Data Science background and can move comfortably between technical detail, commercial outcomes and customer strategy.
• You have deep experience in marketing measurement, experimentation and choosing the right methods to guide investment and growth decisions.
• You’ve led goal-setting across a company or division, defining clear metrics and targets in partnership with Finance.
• You can turn complex business challenges into technical solutions and clear, actionable recommendations.
• You build strong relationships across business areas and are comfortable influencing senior stakeholders, including ExCo and C-level leaders.
• You’re comfortable with ambiguity and use data to challenge thinking, navigate trade-offs and improve how teams make decisions.

The application journey has 3 key steps:

• 30 minute recruiter call
• 60 minute call with the hiring manager
• 4 x 1-hour video calls with various team members, including the General Manager for Growth & Marketing

What’s in it for you:

• £150,900 to £204,100 plus stock options & benefits.
• We can help you relocate to the UK/Spain.
• We can sponsor visas.
• We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• Learning budget of £1,000 a year for books, training courses and conferences.
• We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.