Strategy & Commercial Director, Business Banking in City of London

Strategy & Commercial Director, Business Banking

Strategy & Commercial Director, Business Banking role at Monzo Bank.

We’re looking for a strategic, commercially-minded leader to shape the future of Monzo Business Banking. As part of the leadership team, you’ll define the long-term commercial vision and drive high-impact outcomes across products and go-to-market strategies, helping to build and scale products that bring the Monzo experience to more businesses.

This is a high-ownership, high-impact role, ideal for someone who thrives on solving complex problems, thinks strategically, and operates in a fast-moving, often ambiguous environment.

Responsibilities

• Own the Commercial Picture: lead Business Banking planning and performance, from forecasting to supporting critical strategic decisions. craft a clear commercial strategy across channels, products, and markets.
• Navigate Our Strategic Course: monitor the effectiveness of initiatives and financial performance; use data to adapt strategies.
• Define the Business Banking Strategy: partner with colleagues across Monzo to shape long-term product strategy with a strong commercial input, including:
• Develop compelling business cases for product expansion and distribution initiatives
• Craft pricing strategies and business models for products
• Make key build/partner decisions for vital product lines and features
• Present and gain alignment on strategy at senior forums (including ExCo and the Board)
• Support sales and partnerships initiatives to accelerate growth
• Take ideas from concept to delivery for new product and commercial initiatives

Qualifications

• Extensive Commercial Leadership Experience: strong track record of defining and delivering commercial success for a business line, with experience in a high-growth startup/scale-up with P&L accountability.
• Strategic Acumen: ability to see the big picture, think in systems, and anticipate trends
• Exceptional Problem-Solving: analytical rigor, commercial viability, and execution focus
• Adaptability & Ownership: self-starter who thrives in ambiguity and fast-moving environments
• Collaboration & Influence: ability to connect dots across the business and drive decisions without formal authority
• Industry Expertise: experience building and growing financial/software products in a high-growth company
• Humility and alignment with Monzo’s mission

What’s In It For You

• Salary: £150,000-£207,000 plus share options
• Relocation support to the UK
• Visa sponsorship
• Flexible working hours
• £1,000 annual learning budget
• Home office setup support for remote workers
• Additional benefits available

Application Process

• Recruiter Call
• Initial Call
• Two behavioural interviews: commercial and behavioural
• Final interview

Process duration: around 4-6 weeks. We aim to be flexible with your schedule.

We have guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them on our site. For questions or accessibility needs, contact hiring@monzo.com.

Equal Opportunities

Diversity and inclusion are priorities at Monzo. We provide support for all employees to grow. We are an equal opportunity employer and consider all applicants without regard to age, ethnicity, religion, sex, sexual orientation, gender identity, family status, national origin, veteran status, neurodiversity, or disability. If you have a preferred name, please use it to apply.