At a Glance
- Tasks: Lead a dynamic Overnight team tackling fraud and financial crime tasks.
- Company: Join Monzo, a forward-thinking bank on a mission to simplify money management.
- Benefits: Competitive salary, overnight allowance, stock options, and remote work flexibility.
- Other info: Embrace diversity and grow in an inclusive environment with excellent career opportunities.
- Why this job: Make a real impact by keeping customers safe while working unconventional hours.
- Qualifications: Experience in financial crime investigations and strong leadership skills required.
The predicted salary is between 32200 - 40750 £ per year.
Overview
We are looking for night owls with extensive people management experience to support our Overnight team, working 12:30am - 9:00am, as they complete a diverse range of fraud and financial crime tasks. This role is key to ensuring that we keep our customers safe no matter the time of day. Our Overnight team is most effective when they have a holistic understanding of the threats that we need to prevent, which means that all financial crime and fraud work is tackled as one Overnight team with multi-skilled individuals. The ideal candidate for the Overnight Anti-Money Laundering Team Manager role should be ready to display a robust blend of Financial Crime expertise and proven leadership ability.
Responsibilities
- Managing the personal & professional development of approximately 11 Financial Crime Investigators
- Fostering an empathetic, high-performance culture in the team
- Providing technical coaching, feedback, and advice relating to financial crime tasks
- Handling first-level technical escalations from Financial Crime Investigators
- Analysing and driving improvement in team performance, and reporting relevant insights to your Operations Manager
- Monitoring and maintaining service level adherence on the work completed by the team
- Aggregating feedback from the team, and ensuring it\'s passed on to inform business change
- Communicating and embedding change within the team
- Contributing to a strong control environment by minimising breaches and risk events
- Reviewing complaints attributed to the team and identifying opportunities for improvement
- Conducting job interviews for Financial Crime Investigators and contributing to hiring decisions
- Chairing employee relations cases and making decisions consistent with Monzo\'s values
- Effectively drive a high level of team-wide engagement despite atypical working hours
Qualifications
- Recent experience conducting financial crime investigations in an operational setting with subject matter expertise
- Confident handling escalations and providing technical coaching and feedback relating to Financial Crime
- Holder, or active pursuit, of the ICA International Advanced Certificate in Anti Money Laundering, or similar industry qualification
- Experience leading teams of people (not necessarily in financial crime or fraud)
- Clear and inspiring communicator, with excellent written and verbal English
- Empathetic and supportive leadership style
- Strong prioritisation and risk assessment skills in an operations environment
- Overnight work experience is a plus; consider how overnight working will complement your lifestyle
Location & Hours
Remote (UK)
Salary & Benefits
UK Remote | £32,200 - £40,750 + an additional £5,004 per annum / £417 per month allowance for overnight working + Stock Options + Benefits
About Monzo
We\'re on a mission to make money work for everyone. We\'re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We\'re not about selling products - we want to solve problems and change lives through Monzo. Hear from our UK team about what it\'s like working at Monzo.
Application Details
UK Remote | Closing Date for Applications is Tuesday 21st October at 5pm. #LI-DR #LI-Remote
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we\'re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we\'re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
We\'re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don\'t need full or birth names at application stage
Team Manager, Financial Crime Overnight Team in Cardiff employer: Monzo Bank Limited
Monzo is an exceptional employer that prioritises the personal and professional growth of its employees, particularly within the Overnight Financial Crime team. With a strong emphasis on fostering an empathetic and high-performance culture, Monzo offers competitive benefits including stock options and an additional allowance for overnight work, all while promoting diversity and inclusion in a remote working environment. This role not only provides the opportunity to lead a dedicated team but also to contribute meaningfully to the safety and security of customers around the clock.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager, Financial Crime Overnight Team in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial crime sector and let them know you're on the hunt for a Team Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your financial crime knowledge and be ready to discuss your leadership style. We want to see how you can foster that high-performance culture and handle escalations with ease.
✨Tip Number 3
Showcase your empathy! In your conversations, highlight how you’ve supported team members in the past. This role is all about managing people, so demonstrating your supportive leadership style will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our mission to make money work for everyone.
We think you need these skills to ace Team Manager, Financial Crime Overnight Team in Cardiff
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your people management experience. We want to see how you've fostered a high-performance culture in your previous roles, so share specific examples that showcase your leadership style.
Demonstrate Financial Crime Expertise:Since this role is all about financial crime and fraud, it's crucial to include any relevant experience you have in this area. Talk about your past investigations and how you've tackled challenges in the financial crime space to show us you're the right fit.
Be Clear and Concise:We appreciate clear communication, so keep your application straightforward and to the point. Use simple language and avoid jargon unless it's necessary. This will help us understand your qualifications without getting lost in complex terms.
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Monzo Bank Limited
✨Know Your Financial Crime Stuff
Make sure you brush up on your knowledge of financial crime and fraud. Be ready to discuss recent trends, challenges, and your own experiences in investigations. This will show that you're not just a manager but also a subject matter expert.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach, especially how you foster an empathetic and high-performance culture. Think of specific examples where you've successfully managed a team, handled escalations, or provided coaching.
✨Engage with the Team's Needs
Demonstrate your understanding of the Overnight team's unique challenges. Discuss how you would support their development and maintain engagement during atypical hours. This shows you’re not just focused on tasks but also on people.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to financial crime investigations. Prepare to explain how you would handle technical escalations or improve team performance based on feedback. This will highlight your problem-solving skills.
