At a Glance
- Tasks: Investigate complex financial crime cases and support operational improvements.
- Company: Join Monzo, a forward-thinking bank on a mission to simplify money management.
- Benefits: Flexible hours, £1,000 learning budget, and birthday leave.
- Other info: Work remotely or from Cardiff/London with excellent career growth opportunities.
- Why this job: Make a real impact in keeping customers safe and building a safer society.
- Qualifications: Expertise in financial crime investigations and strong communication skills.
The predicted salary is between 31400 - 41800 £ per year.
Overview
We’re looking for a Law Enforcement Operations Analyst to join our Financial Crime & Fraud Collective. In this role, you’ll be at the heart of some of the highest-risk and most complex cases, working closely with Investigators, Team Managers, our Financial Intelligence Unit, and the wider FinCrime domain. You’ll be the go-to technical expert – handling escalations, leading operational improvements, driving change, and making sure our processes are accurate, efficient, and compliant. Your expertise will directly support Monzo’s mission to keep our customers safe, protect the wider public, and contribute to building a safer society.
Responsibilities
- Investigating the most complex and high-risk cases, ensuring they are resolved accurately, efficiently, and within SLAs
- Acting as the final point of technical escalation for Investigators and Team Managers
- Supporting the Financial Intelligence Unit with specialist reviews (e.g. Terrorist Financing and ad-hoc deep dives on high-risk merchants and accounts)
- Maintaining and updating operational guidance and processes so they are always accurate and reflective of policy
- Partnering with product, risk, and change teams to design, test, and embed new controls and processes
- Creating readiness plans for new initiatives, defining success metrics, and ensuring safe delivery
- Collaborating with Learning & Development, Quality Assurance, and Comms teams to support training, coaching, and change readiness
- Delivering constructive feedback and action plans to improve quality, performance, and knowledge across FinCrime
- Supporting complex complaints investigations (including Financial Ombudsman Service escalations)
- Helping with hiring, onboarding, and delivering training sessions to grow expertise within the team
Qualifications & Experience
- You have extensive subject matter expertise in Financial Crime with a strong understanding of policies and regulations
- You\'ve led or supported complex financial crime investigations independently to resolution
- You\'re confident handling escalations and providing actionable feedback to a wide range of audiences
- You have experience delivering FinCrime technical training and coaching to identify and address trends
- You have previous experience working as liaison to Law Enforcement and government agencies
- You can balance deadlines and prioritise time-sensitive workloads effectively
- You\'re values-driven, collaborative, and comfortable working both independently and as part of a technical team
- Bonus points if you hold, or are working towards, a professional qualification in Anti Money Laundering (AML) (e.g. ICA Advanced Certificate, ACAMS)
- You might have fluency in MacOS, Slack, and GSuite tools. But if you don’t hold these, we would still like to hear from you
Location & Benefits
Cardiff, London or Remote (UK)
London, Cardiff or UK Remote | £37,400 - £47,300 + Benefits
We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. We provide a £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we provide extra support for your work-from-home setup.
We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. Our UK team can share experiences about working at Monzo. Read our full list of benefits.
About Monzo
We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown in the UK, with personal and business accounts, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers. We’re not about selling products – we want to solve problems and change lives through Monzo. Hear from our UK team about what it’s like working at Monzo.
Law Enforcement Operations Analyst in City of London employer: Monzo Bank Limited
Monzo is an exceptional employer that prioritises employee well-being and professional growth, offering flexible working hours and a generous £1,000 annual learning budget to support your development. With a collaborative work culture and a commitment to making a positive impact on society, you'll find meaningful opportunities to contribute to financial crime prevention while enjoying unique benefits like guaranteed time off on your birthday. Join us in Cardiff, London, or remotely in the UK, and be part of a team dedicated to transforming banking for everyone.
StudySmarter Expert Advice🤫
We think this is how you could land Law Enforcement Operations Analyst in City of London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Monzo Bank Limited looking for candidates who are engaged and informed.
We think you need these skills to ace Law Enforcement Operations Analyst in City of London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Monzo Bank Limited. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Monzo Bank Limited
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Monzo Bank Limited’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
