MONY Group is seeking a Senior CRM Manager to lead lifecycle and loyalty initiatives across its membership propositions. You will translate customer insights into data-led journeys, collaborate with cross-functional teams and drive engagement, retention and lifetime value.
You will own end-to-end CRM delivery, develop test-and-learn programmes, and champion a customer-first approach across email, push and in-app messages to maximise member value.
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Senior CRM & Loyalty Lifecycle Architect in City of Westminster employer: MONY Group
At MONY Group, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that values creativity and collaboration. Located in London, our team enjoys generous benefits such as up to 27 holidays, a robust pension scheme, and opportunities for professional development through mentorship and access to extensive training resources. Join us to make a meaningful impact while growing your career in a supportive environment that champions diversity and innovation.
