At a Glance
- Tasks: Lead client engagement and retention strategies through innovative content and social media.
- Company: Fastest growing fintech in the UK, focused on serving ambitious savers.
- Benefits: Hybrid work model, competitive salary, and opportunities for team growth.
- Other info: Join a mission-driven team dedicated to making wealth management simpler and smarter.
- Why this job: Shape the future of client relationships in a dynamic, pre-IPO environment.
- Qualifications: Experience in lifecycle marketing and content creation.
The predicted salary is between 60000 - 80000 £ per year.
hackajob is collaborating with Monument to connect them with exceptional professionals for this role.
London (Oxford Circus) | Hybrid: 2 days per week | Reports to: Director of Brand & Marketing
ABOUT MONUMENT
We're building something genuinely rare: a financial brand designed for the mass affluent, the professionals, entrepreneurs and ambitious savers that traditional banks have systematically underserved for decades. We exist to make managing wealth simpler, smarter and more human, treating every client's wealth with the same care as if it were our own. We hold over £7 billion in client savings, serve more than 100,000 clients, and were named the UK's fastest growing fintech in 2025. The momentum is real.
THE OPPORTUNITY
This is a retention and engagement ownership role. You'll define how Monument earns deeper relationships with clients after the first deposit, and how we use content and organic social to bring more of the right people in. Lifecycle is the centre of gravity. Content and social are the channels that feed it, give it voice and earn attention from the audiences our paid channels can't reach. You'll start hands-on, building the foundations yourself, with a clear path to growing a team as the function scales. For the right person, this is a rare brief: shape lifecycle and content from a near-blank canvas inside a pre-IPO challenger.
StudySmarter Expert Advice🤫
We think this is how you could land Lifecycle & Content Lead (London)
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Monument and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Monument are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Monument on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Monument. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Lifecycle & Content Lead (London)
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Monument. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Monument:Show us that you’ve done your homework! In your application, briefly mention what you admire about Monument’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Monument
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Monument will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Monument, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
