At a Glance
- Tasks: Support and optimise cloud operations while providing top-notch IT support to internal users.
- Company: Join Monument Technology, a leader in digital banking solutions for small and medium-sized banks.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Work in a dynamic environment that values integrity, community, and innovation.
- Why this job: Be part of an innovative team transforming the banking industry with cutting-edge technology.
- Qualifications: Experience with Microsoft 365 and cloud operations, plus strong troubleshooting skills.
The predicted salary is between 60000 - 80000 £ per year.
All potential candidates should read through the following details of this job with care before making an application.
- Role: Cloud Operations Engineer
- Hybrid: 1–2 days per week in the office
- About Monument Technology Limited
Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age.
Monument Technology takes the proven, end to end platform developed for Monument Bank, the leading bank for the mass affluent, and makes it available to financial institutions in the UK and globally as a licensed Banking Platform as a Service.
Our platform is a full-stack 'bank or building-society-in-a-box', delivering all the functionality needed to run and grow a modern, digital-led financial institution, including native mobile app and web experience, servicing, core and all the back-end technologies, integrated in a single, cloud-native solution ("Bank-in-a-Box").
We are looking for a Cloud Operations Engineer to support and evolve our Corporate IT and cloud operations capability as the platform and organisation scales.
This role sits at the intersection of internal IT service delivery and cloud platform operations.
You will provide first and second line support to internal users, manage and optimise our Microsoft 365 environment, and support operational activities across AWS and Azure.
Provide first and second line support to internal users, ensuring timely resolution of incidents, requests and issues in line with SLAs.
Administer and optimise the Microsoft 365 environment, including Entra ID, Exchange Online, Share Point, Teams and Endpoint Manager.
Support and improve Service Desk operations, working closely with outsourced providers to maintain quality and consistency.
Implement automation using Power Shell and workflows to reduce manual effort and improve operational efficiency.
Support cloud operations across AWS and Azure, including identity and access management, account configuration and security practices.
Collaborate with engineering, security and third-party providers to improve reliability, reduce operational toil and support platform scalability.
Hands-on experience administering Microsoft 365, including Entra ID, Exchange Online, Share Point, Teams and Endpoint Manager.
Experience working in a Service Desk or IT operations environment, with knowledge of ITIL processes such as incident, problem and change management.
Strong troubleshooting capability and ability to manage a high-volume support queue while maintaining quality and communication standards.
Working knowledge of AWS and Azure operations, particularly identity, access management and security fundamentals.
Strong documentation skills and the ability to create clear, structured operational content.
Experience working in regulated environments such as financial services or Saa S platforms is advantageous.
Our culture and values align with our mission to truly understand and offer exceptional service to our clients.
The Monument Technology team is passionate about building more than a bank and more than a technology platform.
We are guided by integrity, attentiveness, a sense of community and innovation. xxuwjjq Through inclusive thinking and purposeful innovation, we enable our clients and colleagues to achieve more.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud Operations Engineer in Bristol
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Monument. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Cloud Operations Engineer in Bristol
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Monument.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Monument's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Monument
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Monument.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Monument will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Monument employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
