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For Companies At a Glance
- Tasks: Lead mortgage platform implementations and translate complex processes into clear solutions.
- Company: Join Monument Technology, a fintech innovator transforming banking for small and medium-sized banks.
- Benefits: Hybrid work model, competitive salary, and a culture of innovation and collaboration.
- Other info: Dynamic environment focused on continuous improvement and exceptional client service.
- Why this job: Make a real impact in the fintech space while working with cutting-edge technology.
- Qualifications: 5+ years as a Business Analyst in the UK mortgage sector with strong client-facing skills.
The predicted salary is between 60000 - 80000 £ per year.
Location: London (Oxford Circus) Hybrid: 1–2 days per week in the office
About Monument Technology Limited
Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Our platform is a full-stack ‘bank or building-society-in-a-box’, delivering all the functionality needed to run and grow a modern, digital-led financial institution, including native mobile app and web experience, servicing, core and all the back-end technologies, integrated in a single, cloud-native solution.
The Role
We are looking for a Senior Business Analyst — Mortgages to play a key role in delivering mortgage platform implementations for our clients. This is a senior, client-facing role requiring deep mortgage domain expertise across origination, servicing and post-contract variations. You will own the requirements lifecycle end-to-end, from discovery through to delivery and go-live, ensuring outputs are precise, structured and fully traceable.
How You’ll Make an Impact
- Lead end-to-end requirements delivery for mortgage origination and servicing implementations across client engagements.
- Facilitate discovery sessions and workshops with client stakeholders to define business processes, requirements and solution scope.
- Produce clear, structured and client-ready documentation including requirements, process maps, user stories and acceptance criteria.
- Translate complex mortgage journeys, including post-contract variations, into precise and actionable requirements.
- Manage requirements traceability from initial business need through to implementation and validation.
- Work closely with developers, QA and delivery teams to ensure requirements are understood, built and tested accurately.
- Engage directly with third-party mortgage origination platforms and providers to align on integration and delivery requirements.
- Challenge and refine requirements to ensure clarity, feasibility and alignment to client and regulatory expectations.
- Build strong, credible relationships with client stakeholders, managing expectations and driving alignment across business and technology teams.
- Support delivery through to UAT and go-live, ensuring requirements are met and outcomes are achieved.
We Look For People With
- 5+ years’ experience as a Business Analyst within the UK mortgage sector, across banks, building societies or mortgage technology providers.
- Hands-on experience delivering at least one end-to-end mortgage origination system implementation from discovery through to go-live.
- Strong knowledge of mortgage servicing, including payment management, arrears, redemptions and post-contract variations.
- Understanding of UK mortgage regulation including MCOB, Consumer Duty and TCF principles.
- Proven experience operating in client-facing roles with senior stakeholders in regulated financial institutions.
- Ability to produce clear, precise and professional documentation suitable for both technical and non-technical audiences.
- Experience working with third-party mortgage platforms or sourcing systems.
- Comfort operating in a fast-paced, evolving fintech environment with shifting priorities.
You demonstrate structured thinking, strong communication skills and the confidence to lead conversations with senior stakeholders. You are calm under pressure, detail-oriented and pragmatic in your approach. You take ownership, adapt quickly and focus on delivering outcomes rather than simply producing artefacts.
Our Culture and Values
Our culture and values align with our mission to truly understand and offer exceptional service to our clients. The Monument Technology team is passionate about building more than a bank and more than a technology platform. We are driven to create solutions that respect our clients’ time, complexity and ambition. We are guided by integrity, attentiveness, a sense of community and innovation. We build trusted relationships through collaboration, attention to detail and a commitment to continuous improvement. Through inclusive thinking and purposeful innovation, we enable our clients and colleagues to achieve more.
Senior Business Analyst - Mortgages in City of London employer: Monument Technology
Contact Detail:
Monument Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Analyst - Mortgages in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the mortgage sector and let them know you're on the hunt for a Senior Business Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your mortgage knowledge. Make sure you can talk confidently about mortgage origination, servicing, and the latest regulations. Show them you’re not just another candidate, but the one they need!
✨Tip Number 3
Don’t forget to showcase your documentation skills! Bring examples of clear, structured documents you've created in the past. This will demonstrate your ability to produce client-ready materials that are essential for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Monument Technology team. Let’s get you that dream job!
We think you need these skills to ace Senior Business Analyst - Mortgages in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Business Analyst role. Highlight your experience in the UK mortgage sector and how it aligns with what we’re looking for at Monument Technology.
Showcase Your Documentation Skills: Since producing clear and structured documentation is key, include examples of your previous work. We want to see how you can translate complex processes into client-ready documents!
Be Client-Focused: Emphasise your experience in client-facing roles. We value strong relationships with stakeholders, so share how you've successfully managed expectations and delivered outcomes in past projects.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Monument Technology.
How to prepare for a job interview at Monument Technology
✨Know Your Mortgages Inside Out
Make sure you brush up on your mortgage knowledge before the interview. Understand the key processes, regulations like MCOB, and the latest trends in the UK mortgage sector. This will help you speak confidently about your experience and how it aligns with the role.
✨Prepare for Client-Facing Scenarios
Since this role involves working closely with clients, think of examples from your past where you've successfully managed client relationships or facilitated workshops. Be ready to discuss how you navigated challenges and ensured clarity in communication.
✨Showcase Your Documentation Skills
The ability to produce clear and structured documentation is crucial. Bring samples of your previous work, such as requirements documents or process maps, to demonstrate your skills. Be prepared to explain your approach to creating these documents.
✨Emphasise Your Adaptability
In a fast-paced fintech environment, adaptability is key. Share examples of how you've successfully managed shifting priorities or adapted to new challenges in previous roles. Highlight your structured thinking and calmness under pressure to show you're the right fit.