At a Glance
- Tasks: Drive real change in health-tech by improving patient journeys and implementing innovative solutions.
- Company: Montu UK, a leading digital health company focused on cannabis-based medicines.
- Benefits: Competitive salary, generous holiday, private healthcare, and growth opportunities.
- Other info: Remote role with occasional travel to meet stakeholders.
- Why this job: Make a meaningful impact on patients' lives while thriving in a dynamic, fast-paced environment.
- Qualifications: Experience in operational improvements and strong stakeholder management skills required.
The predicted salary is between 50000 - 60000 € per year.
The role is remote for people based in the UK. We are looking for a hands-on, delivery-focused Business Change Specialist to help turn improvement ideas into real, operational change. This role is about making things happen - quickly - in a fast-growing, highly regulated health-tech environment.
You will work across the business to implement projects big and small, with a strong focus on improving the end-to-end patient journey. From mapping processes and fixing friction points to embedding new ways of working, you’ll be on the ground driving change, not just designing it. You’ll partner closely with teams throughout the business and a Project Manager on larger initiatives, while owning and delivering your own portfolio of improvements.
You will need to be comfortable with pace, ambiguity, and getting stuck in wherever the biggest impact sits. This is an ideal role for someone with strong Lean and customer-journey experience who is pragmatic, scrappy, and biased to action - someone who thrives in a start-up environment and takes real satisfaction from shipping improvements that stick and make life better for patients and teams alike.
What will you be doing?
- Deliver improvement initiatives end-to-end, from problem definition through to implementation and measurable outcomes.
- Work across the business to lead and support hands-on implementation of changes, ensuring solutions are practical, adopted by teams, and embedded into day-to-day operations.
- Map, analyse, and improve end-to-end patient journeys, identifying sludge and friction, process defects, and root causes.
- Apply Lean Six Sigma tools to diagnose issues, design countermeasures, and drive rapid, iterative improvement.
- Own discrete projects and workstreams, while supporting the wider business on larger programmes as required.
- Translate insights into clear process documentation (process maps, SOPs, work instructions, controls).
- Facilitate workshops to align stakeholders on current state, future state, and implementation actions.
- Coordinate delivery across cross-functional teams, keeping momentum in a fast-paced, changing environment.
- Track and report on outcomes to ensure changes improve patient experience, efficiency, and quality.
- Identify risks, blockers, and dependencies early and escalate pragmatically, whilst remaining solution-oriented.
- Drive standardisation and right-first-time ways of working across operational teams.
- Use data, customer feedback, and complaints insights to prioritise and shape improvements.
- Support change adoption through training, communication, and ongoing feedback loops.
- Act as a versatile problem-solver, able to get stuck into any type of business improvement as priorities shift.
- Operate with an agile, “get things done” start-up mindset, adapting quickly and prioritising delivery over perfection.
- Define success measures of initiatives at the outset and use these to validate success/control once delivered.
- Ensure all changes are compliant with relevant clinical/pharmaceutical regulation and other internal governance requirements.
What do you need?
- Proven experience implementing operational or customer journey improvements in a fast-paced highly-regulated environments.
- Demonstrable ability to move quickly from analysis to action and deliver tangible change.
- Solid stakeholder management and facilitation skills across cross-functional teams.
- Experience supporting project delivery or working within structured and semi-structured project environments.
- Willingness to travel to Winnersh to meet stakeholders from time to time.
What we offer:
- Competitive salary
- 25 days holiday (rising to 27 after one year and 30 after two years) + bank holidays
- 5% matched pension
- Private Healthcare Scheme
- Cycle-to-work scheme
- Enhanced Maternity & Paternity Leave
- Opportunities for development and growth
- A dynamic and supportive work environment
About Montu
Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM). We are committed to transforming lives by improving access to safe, effective treatments and offering an exceptional standard of care. Our dynamic and supportive work environment is the perfect place for you to grow professionally while making a meaningful impact on patients’ lives.
Business Change Specialist in Winnersh employer: Montu UK
Montu UK is an exceptional employer, offering a dynamic and supportive work environment that fosters professional growth while making a meaningful impact on patients' lives. With competitive salaries, generous holiday allowances, and a commitment to employee development, Montu empowers its team members to drive real change in the fast-paced health-tech sector. The remote nature of the role allows for flexibility, while occasional travel to Winnersh ensures collaboration and connection with colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Business Change Specialist in Winnersh
✨Tip Number 1
Network like a pro! Reach out to people in the health-tech space, especially those who work at Montu. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the unexpected! In a fast-paced environment, you might face tricky questions or scenarios during interviews. Practise your problem-solving skills and be ready to showcase how you can drive change effectively.
✨Tip Number 3
Show off your results! When discussing your past experiences, focus on the tangible outcomes of your projects. Use data and examples to illustrate how your actions improved processes or patient journeys.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and making a difference in the health-tech world.
We think you need these skills to ace Business Change Specialist in Winnersh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Change Specialist role. Highlight your experience with operational improvements and customer journeys, as this is what we’re all about at StudySmarter!
Showcase Your Hands-On Experience:We love candidates who can demonstrate their ability to drive change in fast-paced environments. Share specific examples of how you've implemented improvements and made a real impact in previous roles.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to describe your skills and experiences, making it easy for us to see how you fit into our team and culture.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Montu UK
✨Know Your Stuff
Before the interview, dive deep into the company’s mission and values, especially their focus on improving patient journeys. Familiarise yourself with Lean Six Sigma tools and be ready to discuss how you've applied them in past roles.
✨Showcase Your Hands-On Experience
Prepare specific examples of projects where you’ve driven change from start to finish. Highlight your ability to identify friction points and implement practical solutions that have made a real impact.
✨Be Agile and Adaptable
Demonstrate your comfort with pace and ambiguity by sharing experiences where you had to pivot quickly. Emphasise your 'get things done' mindset and how it has helped you succeed in fast-paced environments.
✨Engage Stakeholders Effectively
Think about how you’ve managed stakeholder relationships in the past. Be ready to discuss your facilitation skills and how you’ve aligned teams on project goals, ensuring everyone is on the same page.
