Remote Patient Support Specialist - High-Volume Calls

Remote Patient Support Specialist - High-Volume Calls

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Montu UK

At a Glance

  • Tasks: Manage high-volume patient calls, book appointments, and ensure GDPR compliance.
  • Company: Montu UK, a forward-thinking healthcare provider.
  • Benefits: Pension plan, career progression, and fully remote work.
  • Other info: Flexible shifts with opportunities for growth in a supportive environment.
  • Why this job: Make a difference in patients' lives while working from anywhere.
  • Qualifications: Strong communication skills and ability to handle high call volumes.

The predicted salary is between 30000 - 40000 £ per year.

Montu UK is seeking a Patient Support Coordinator to manage a high-volume patient journey from first contact.

You will handle around 450 calls weekly, guiding patients, booking appointments, and ensuring accurate records with GDPR compliance.

The role is fully remote in the UK with a 40-hour week, 7:30am–4:30pm or 9:30am–6:30pm shifts, and occasional weekend work.

Montu UK offers a pension and career progression opportunities.

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Remote Patient Support Specialist - High-Volume Calls employer: Montu UK

Montu UK in Bristol is an exceptional employer, offering a unique opportunity for Clinical Pharmacists to make a significant impact in patient care through cannabis-based medicines. With a supportive work culture that values autonomy and flexibility, employees benefit from a comprehensive package that includes generous leave and ample opportunities for professional development, making it an ideal place for those seeking meaningful and rewarding employment.

Montu UK

Contact Details:

Montu UK Recruitment Team

We think you need these skills to ace Remote Patient Support Specialist - High-Volume Calls

Call Management
Patient Support
Appointment Booking
GDPR Compliance
Record Keeping
Communication Skills
Time Management