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- Tasks: Lead quality assurance and compliance for cannabis products, ensuring safety and regulatory standards.
- Company: Join Montu, a pioneering company transforming lives through innovative cannabis therapies.
- Benefits: Enjoy 25 days holiday, pension contributions, and a cycle to work scheme.
- Why this job: Make a real impact in patient care while working in a fast-growing industry.
- Qualifications: 5+ years in QA, strong regulatory knowledge, and excellent communication skills required.
- Other info: Be part of a transformational movement in healthcare with opportunities for career growth.
The predicted salary is between 48000 - 84000 ÂŁ per year.
Why Montu?
Montu is on a mission to improve lives through innovative cannabis therapies. As one of the fastest-growing cannabis businesses globally, we are setting new standards in patient care and access to medical cannabis. With operations spanning multiple countries, this is your opportunity to join a trailblazing company at the forefront of the industry.
We are scaling our UK team as we enter an exciting phase of growth. With over 50 countries legalising medical cannabis, the potential for real impact is vast. If you’re looking for a career-defining role in a pioneering industry, this is your chance.
Your Role – Make an Impact
We are looking for a Senior Product Quality Assurance Lead to play a pivotal role in ensuring the highest standards of product safety, regulatory compliance, and patient care at Montu Pharmacy. This is not just another QA role—you will lead quality complaint management, drive service improvements, and work with cross-functional teams to maintain and enhance our quality assurance framework.
You will be a key player in ensuring every product dispensed meets UK regulatory and safety standards, while also identifying and implementing improvements in processes, training, and patient safety initiatives.
What You’ll Be Doing
Quality Assurance & Compliance
Ensure all Cannabis-Based Products for Medicinal use (CBPMs) comply with MHRA, Home Office, and GPhC regulations
Maintain compliance with Good Distribution Practice (GDP) and Good Pharmacy Practice (GPP)
Conduct routine checks on product quality, batch integrity, and storage conditions
Support internal audits and drive continuous improvements in assurance frameworks
Develop and refine Standard Operating Procedures (SOPs) to enhance regulatory compliance and operational efficiency
Collaborate with regulatory bodies, suppliers, and internal teams to ensure best-in-class quality standards
Quality Complaints Management
Act as the first point of contact for product quality complaints from patients, healthcare providers, and internal teams
Investigate complaints, working closely with manufacturers and regulatory authorities where needed
Maintain a complaints log and ensure timely resolution with root cause analysis
Implement corrective and preventive actions (CAPA) to enhance product quality and patient safety
Ensure all relevant complaints are reported to ADR and MHRA
Service Development & Improvement
Identify areas for improvement in product handling, dispensing, and patient support
Develop and implement quality improvement initiatives to enhance patient safety and efficiency
Provide training and guidance to pharmacy staff on quality standards
️ Oversee risk management, internal controls, and financial oversight
Supplier & Stock Management
Work with suppliers to ensure product consistency, safety, and traceability
Monitor stock quality, expiry dates, and handling procedures to minimise risks
️ Support the pharmacovigilance process by reporting adverse reactions and product defects
Who We’re Looking For
Experienced QA Professional: Minimum 5 years in pharmaceutical quality assurance, regulatory compliance, or pharmacy operations
Strong Regulatory Knowledge: In-depth understanding of MHRA, GPhC, NHS England, and Home Office regulations related to CBPMs
Audit & Risk Management: Proven experience in internal audits, quality complaints handling, and risk assessment
Process & Compliance Champion: Strong background in GDP, GPP, SOPs, and pharmacovigilance
Analytical & Detail-Oriented: Ability to identify risks, develop mitigation strategies, and drive process improvements
Communication & Leadership: Ability to collaborate across teams, train staff, and lead assurance activities
Tech-Savvy: High level of IT proficiency, including experience with electronic health records
Why Join Montu?
Be a Pioneer: Work at the forefront of the medical cannabis industry in a fast-growing company
Career Growth: Lead critical quality assurance initiatives in a high-impact role
Make a Difference: Improve patient safety, product integrity, and regulatory compliance in a cutting-edge healthcare space
Be Part of an Industry Leader: Montu is the largest business of its kind outside North America
This is not just a job—it’s an opportunity to be part of a transformational movement in healthcare. If you are a passionate, detail-oriented, and compliance-driven professional, we’d love to hear from you.
Benefits
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25 days holiday + bank holidays , increasing to 30 days after one year.
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Pension contributions up to 5% .
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Cycle to work scheme and statutory parental leave.
Apply now and join us in shaping the future of medical cannabis!
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Product Quality Assurance Lead employer: Montu UK
Contact Detail:
Montu UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Quality Assurance Lead
✨Tip Number 1
Familiarize yourself with the specific regulations and compliance standards related to Cannabis-Based Products for Medicinal use (CBPMs) in the UK. Understanding the MHRA, GPhC, and Home Office regulations will give you a significant edge during the interview process.
✨Tip Number 2
Highlight your experience in quality complaints management and internal audits. Be prepared to discuss specific examples of how you've handled product quality issues and implemented corrective actions in previous roles.
✨Tip Number 3
Showcase your ability to collaborate across teams and lead training initiatives. Montu values communication and leadership skills, so be ready to share instances where you've successfully trained staff or worked with cross-functional teams.
✨Tip Number 4
Demonstrate your analytical skills by discussing how you've identified risks and developed mitigation strategies in past positions. This will illustrate your capability to enhance product quality and patient safety, which is crucial for this role.
We think you need these skills to ace Product Quality Assurance Lead
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Product Quality Assurance Lead position at Montu. Understand the key responsibilities and required qualifications, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in pharmaceutical quality assurance, regulatory compliance, and any specific knowledge of MHRA and GPhC regulations. Use concrete examples to demonstrate your expertise in these areas.
Showcase Your Skills: Make sure to highlight your analytical skills, attention to detail, and ability to drive process improvements. Mention any experience with internal audits, quality complaints handling, and risk management to align with the job requirements.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your passion for the medical cannabis industry and your commitment to patient safety and product integrity. Explain why you want to join Montu and how you can contribute to their mission.
How to prepare for a job interview at Montu UK
✨Understand Regulatory Standards
Familiarize yourself with the MHRA, GPhC, and Home Office regulations related to Cannabis-Based Products for Medicinal use (CBPMs). Being able to discuss these standards confidently will demonstrate your strong regulatory knowledge.
✨Showcase Your QA Experience
Prepare to discuss your previous experience in pharmaceutical quality assurance and how it relates to the role. Highlight specific examples of how you've handled quality complaints and implemented corrective actions in past positions.
✨Emphasize Collaboration Skills
Since this role involves working with cross-functional teams, be ready to share examples of how you've successfully collaborated with different departments. This will show your ability to lead assurance activities and train staff effectively.
✨Demonstrate Analytical Thinking
Be prepared to discuss how you identify risks and develop mitigation strategies. Providing concrete examples of process improvements you've driven in previous roles will illustrate your analytical and detail-oriented mindset.
