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- Tasks: Lead quality assurance and compliance for cannabis-based products, ensuring safety and regulatory standards.
- Company: Join Montu Pharmacy, a leader in innovative cannabis therapies and patient care.
- Benefits: Enjoy 25 days holiday, pension contributions, and a cycle to work scheme.
- Why this job: Make a real impact in healthcare while growing your career in a pioneering industry.
- Qualifications: 5+ years in QA, strong regulatory knowledge, and excellent communication skills required.
- Other info: Be part of a transformational movement in the medical cannabis space.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are looking for a Pharmaceutical Product Quality Officer to play a pivotal role in ensuring the highest standards of product safety, regulatory compliance, and patient care at Montu Pharmacy. This is not just another QA role—you will lead quality complaint management, drive service improvements, and work with cross-functional teams to maintain and enhance our quality assurance framework.
You will be a key player in ensuring every product dispensed meets UK regulatory and safety standards, while also identifying and implementing improvements in processes, training, and patient safety initiatives.
What You’ll Be Doing
Quality Assurance & Compliance
Ensure all Cannabis-Based Products for Medicinal use (CBPMs) comply with MHRA, Home Office, and GPhC regulations
Maintain compliance with Good Distribution Practice (GDP) and Good Pharmacy Practice (GPP)
Conduct routine checks on product quality, batch integrity, and storage conditions
Support internal audits and drive continuous improvements in assurance frameworks
Develop and refine Standard Operating Procedures (SOPs) to enhance regulatory compliance and operational efficiency
Collaborate with regulatory bodies, suppliers, and internal teams to ensure best-in-class quality standards
Quality Complaints Management
Act as the first point of contact for product quality complaints from patients, healthcare providers, and internal teams
Investigate complaints, working closely with manufacturers and regulatory authorities where needed
Maintain a complaints log and ensure timely resolution with root cause analysis
Implement corrective and preventive actions (CAPA) to enhance product quality and patient safety
Ensure all relevant complaints are reported to ADR and MHRA
Service Development & Improvement
Identify areas for improvement in product handling, dispensing, and patient support
Develop and implement quality improvement initiatives to enhance patient safety and efficiency
Provide training and guidance to pharmacy staff on quality standards
️ Oversee risk management, internal controls, and financial oversight
Supplier & Stock Management
Work with suppliers to ensure product consistency, safety, and traceability
Monitor stock quality, expiry dates, and handling procedures to minimise risks
️ Support the pharmacovigilance process by reporting adverse reactions and product defects
Who We’re Looking For
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Experienced QA Professional: Minimum 5 years in pharmaceutical quality assurance, regulatory compliance, or pharmacy operations
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Strong Regulatory Knowledge: In-depth understanding of MHRA, GPhC, NHS England, and Home Office regulations related to CBPMs
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Audit & Risk Management: Proven experience in internal audits, quality complaints handling, and risk assessment
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Process & Compliance Champion: Strong background in GDP, GPP, SOPs, and pharmacovigilance
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Analytical & Detail-Oriented: Ability to identify risks, develop mitigation strategies, and drive process improvements
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Communication & Leadership: Ability to collaborate across teams, train staff, and lead assurance activities
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Tech-Savvy: High level of IT proficiency, including experience with electronic health records
Why Join Montu?
Be a Pioneer: Work at the forefront of the medical cannabis industry in a fast-growing company
Career Growth: Lead critical quality assurance initiatives in a high-impact role
Make a Difference: Improve patient safety, product integrity, and regulatory compliance in a cutting-edge healthcare space
Be Part of an Industry Leader: Montu is the largest business of its kind outside North America
This is not just a job—it’s an opportunity to be part of a transformational movement in healthcare. If you are a passionate, detail-oriented, and compliance-driven professional, we’d love to hear from you.
Benefits
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25 days holiday + bank holidays , increasing to 30 days after one year.
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Pension contributions up to 5% .
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Cycle to work scheme and statutory parental leave.
Apply now and join us in shaping the future of medical cannabis!
About Montu UK
Montu is on a mission to improve lives through innovative cannabis therapies. As one of the fastest-growing cannabis businesses globally, we are setting new standards in patient care and access to medical cannabis. With operations spanning multiple countries, this is your opportunity to join a trailblazing company at the forefront of the industry.
We are scaling our UK team as we enter an exciting phase of growth. With over 50 countries legalising medical cannabis, the potential for real impact is vast. If you’re looking for a career-defining role in a pioneering industry, this is your chance.
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Pharmaceutical Product Quality Assurance Lead employer: Montu UK
Contact Detail:
Montu UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmaceutical Product Quality Assurance Lead
✨Tip Number 1
Familiarize yourself with the specific regulations and guidelines set by MHRA, GPhC, and Home Office regarding Cannabis-Based Products for Medicinal use (CBPMs). This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and patient safety.
✨Tip Number 2
Network with professionals in the pharmaceutical quality assurance field, especially those who have experience with cannabis products. Engaging in discussions or attending industry events can provide insights and connections that may give you an edge in the application process.
✨Tip Number 3
Prepare to discuss your experience with internal audits and quality complaints management in detail. Be ready to share specific examples of how you've handled complaints and implemented corrective actions, as this will showcase your problem-solving skills and leadership capabilities.
✨Tip Number 4
Highlight your tech-savviness by being prepared to discuss any relevant software or electronic health records systems you’ve used in previous roles. This will show that you are equipped to handle the technological aspects of the position effectively.
We think you need these skills to ace Pharmaceutical Product Quality Assurance Lead
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Pharmaceutical Product Quality Assurance Lead position. Understand the key responsibilities and required qualifications, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in pharmaceutical quality assurance, regulatory compliance, and any specific knowledge of MHRA and GPhC regulations. Use concrete examples to demonstrate your expertise in these areas.
Showcase Your Skills: Make sure to highlight your analytical skills, attention to detail, and ability to lead cross-functional teams. Mention any experience with internal audits, quality complaints management, and process improvements that align with the job requirements.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your passion for patient safety and quality assurance. Explain why you are interested in Montu Pharmacy and how your background makes you a perfect fit for their mission and values.
How to prepare for a job interview at Montu UK
✨Showcase Your Regulatory Knowledge
Make sure to highlight your understanding of MHRA, GPhC, and other relevant regulations during the interview. Prepare specific examples of how you've ensured compliance in previous roles, as this will demonstrate your expertise and commitment to quality assurance.
✨Prepare for Quality Complaints Scenarios
Be ready to discuss how you would handle product quality complaints. Think of past experiences where you successfully resolved issues, implemented corrective actions, and collaborated with teams to enhance patient safety. This will show your problem-solving skills and ability to work under pressure.
✨Emphasize Continuous Improvement Initiatives
Discuss any initiatives you've led or contributed to that improved quality assurance processes. Highlight your analytical skills and how you've identified areas for improvement, as well as the impact these changes had on patient care and operational efficiency.
✨Demonstrate Leadership and Communication Skills
Since this role involves collaboration across teams, be prepared to share examples of how you've effectively communicated quality standards and trained staff in previous positions. Show that you can lead assurance activities while fostering a culture of compliance and safety.
