At a Glance
- Tasks: Drive real change in a fast-paced health-tech environment, improving patient journeys.
- Company: Dynamic health-tech company focused on operational excellence and patient care.
- Benefits: Competitive salary, generous holiday, pension scheme, and cycle-to-work options.
- Other info: Remote role with opportunities for professional growth and development.
- Why this job: Make a tangible impact on healthcare while thriving in a start-up culture.
- Qualifications: Experience in operational improvements and strong stakeholder management skills.
The predicted salary is between 40000 - 50000 £ per year.
The role is remote for people based in the UK. We are looking for a hands-on, delivery-focused Business Change Specialist to help turn improvement ideas into real, operational change. This role is about making things happen - quickly - in a fast-growing, highly regulated health-tech environment. You will work across the business to implement projects big and small, with a strong focus on improving the end-to-end patient journey.
From mapping processes and fixing friction points to embedding new ways of working, you’ll be on the ground driving change, not just designing it. You’ll partner closely with teams throughout the business and a Project Manager on larger initiatives, while owning and delivering your own portfolio of improvements. You will need to be comfortable with pace, ambiguity, and getting stuck in wherever the biggest impact sits.
This is an ideal role for someone with strong Lean and customer-journey experience who is pragmatic, scrappy, and biased to action - someone who thrives in a start-up environment and takes real satisfaction from shipping improvements that stick and make life better for patients and teams alike.
What will you be doing?
- Deliver improvement initiatives end-to-end, from problem definition through to implementation and measurable outcomes.
- Work across the business to lead and support hands-on implementation of changes, ensuring solutions are practical, adopted by teams, and embedded into day-to-day operations.
- Map, analyse, and improve end-to-end patient journeys, identifying sludge and friction, process defects, and root causes.
- Apply Lean Six Sigma tools to diagnose issues, design countermeasures, and drive rapid, iterative improvement.
- Own discrete projects and workstreams, while supporting the wider business on larger programmes as required.
- Translate insights into clear process documentation (process maps, SOPs, work instructions, controls).
- Facilitate workshops to align stakeholders on current state, future state, and implementation actions.
- Coordinate delivery across cross-functional teams, keeping momentum in a fast-paced, changing environment.
- Track and report on outcomes to ensure changes improve patient experience, efficiency, and quality.
- Identify risks, blockers, and dependencies early and escalate pragmatically, whilst remaining solution-oriented.
- Drive standardisation and right-first-time ways of working across operational teams.
- Use data, customer feedback, and complaints insights to prioritise and shape improvements.
- Support change adoption through training, communication, and ongoing feedback loops.
- Act as a versatile problem-solver, able to get stuck into any type of business improvement as priorities shift.
- Operate with an agile, “get things done” start-up mindset, adapting quickly and prioritising delivery over perfection.
- Define success measures of initiatives at the outset and use these to validate success/control once delivered.
- Ensure all changes are compliant with relevant clinical/pharmaceutical regulation and other internal governance requirements.
What do you need?
- Proven experience implementing operational or customer journey improvements in a fast-paced highly-regulated environments.
- Demonstrable ability to move quickly from analysis to action and deliver tangible change.
- Solid stakeholder management and facilitation skills across cross-functional teams.
- Experience supporting project delivery or working within structured and semi-structured project environments.
- Willingness to travel to Winnersh to meet stakeholders from time to time.
What we offer:
- Competitive salary
- 25 days holiday (rising to 27 after one year and 30 after two years) + bank holidays
- 5% matched pension
- Cycle-to-work scheme
- Enhanced Maternity
Remote Business Change Specialist in Peterborough employer: Montu UK
As a Remote Business Change Specialist in our dynamic health-tech company, you'll thrive in a fast-paced, innovative environment that prioritises meaningful change and patient experience. We offer a competitive salary, generous holiday allowance, and a supportive work culture that encourages professional growth and collaboration across teams. With a focus on operational excellence and a commitment to employee well-being, this role provides the unique opportunity to make a tangible impact while enjoying the flexibility of remote work.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Business Change Specialist in Peterborough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to business change. Think about how you can showcase your Lean and customer-journey experience, and be ready to share specific examples of your past successes.
✨Tip Number 3
Don’t just apply; engage! When you find a role that excites you, take the time to tailor your approach. Mention specific projects or initiatives from the company that resonate with you and how you can contribute to their goals.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your enthusiasm for the role and remind them why you’re the perfect fit for driving change in their organisation.
We think you need these skills to ace Remote Business Change Specialist in Peterborough
Some tips for your application 🫡
Show Us Your Hands-On Experience:When you're writing your application, make sure to highlight any hands-on experience you've had with implementing changes. We want to see how you've turned ideas into real, operational improvements in previous roles, especially in fast-paced environments.
Be Specific About Your Achievements:Don't just list your responsibilities; tell us about the specific outcomes you've achieved. Use metrics and examples to illustrate how your actions have improved processes or customer journeys. This will help us understand the impact you've made.
Tailor Your Application to Us:Make sure your application speaks directly to the role and our company culture. Use language from the job description and show us that you understand what we're looking for in a Business Change Specialist. Personalisation goes a long way!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it shows us you're keen on joining the StudySmarter team!
How to prepare for a job interview at Montu UK
✨Know Your Stuff
Before the interview, dive deep into the company’s mission and values, especially how they relate to health-tech. Familiarise yourself with Lean Six Sigma principles and be ready to discuss how you've applied them in past roles. This shows you’re not just a fit for the role but also genuinely interested in what they do.
✨Showcase Your Impact
Prepare specific examples of how you've driven change in previous positions. Use the STAR method (Situation, Task, Action, Result) to clearly outline your contributions and the positive outcomes. This will help demonstrate your hands-on approach and ability to deliver tangible results.
✨Be Ready to Problem-Solve
Expect scenario-based questions where you’ll need to think on your feet. Practice articulating your thought process when faced with challenges, especially around improving patient journeys or resolving friction points. This will highlight your pragmatic and solution-oriented mindset.
✨Engage with Questions
Prepare thoughtful questions that show your interest in the role and the company. Ask about their current projects, challenges they face in implementing changes, or how they measure success. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
