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- Tasks: Manage patient inquiries and provide exceptional support through high-volume call handling.
- Company: Leading digital health company in the UK with a focus on patient care.
- Benefits: Competitive salary, generous leave entitlements, and professional growth opportunities.
- Why this job: Join a supportive team and make a real difference in patient experiences.
- Qualifications: Experience in fast-paced environments and excellent communication skills.
- Other info: Hybrid/remote work options available for flexibility.
The predicted salary is between 30000 - 42000 £ per year.
A leading digital health company in the UK is seeking a Patient Support Coordinator to manage patient inquiries and provide exceptional support through high-volume call handling.
Candidates should have experience in fast-paced environments and excellent communication skills.
The role offers a competitive salary, generous leave entitlements, and opportunities for professional growth in a supportive environment.
Patient Experience Coordinator (Hybrid/Remote) in London employer: Montu UK
Contact Detail:
Montu UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Experience Coordinator (Hybrid/Remote) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the hunt for a Patient Experience Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to patient support. Think about scenarios where you've handled high-pressure situations or resolved patient inquiries effectively. We want you to shine when it comes to showcasing your communication skills!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at leading digital health companies, and tailor your approach to show why you’d be a great fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Patient Experience Coordinator (Hybrid/Remote) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in fast-paced environments and showcases your communication skills. We want to see how you can bring your unique flair to the Patient Experience Coordinator role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about patient support and how your background makes you a perfect fit for our team. Let us know what excites you about working with us!
Showcase Relevant Experience: When filling out your application, be sure to mention any previous roles where you've handled high-volume inquiries or provided exceptional customer service. We love seeing real examples of your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Montu UK
✨Know the Company Inside Out
Before your interview, take some time to research the digital health company thoroughly. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Patient Experience Coordinator, excellent communication is key. Prepare examples from your past experiences where you successfully handled patient inquiries or resolved issues. Practising clear and concise responses will demonstrate your ability to communicate effectively under pressure.
✨Prepare for High-Volume Scenarios
Since the role involves high-volume call handling, think about how you would manage multiple inquiries efficiently. Be ready to discuss strategies you've used in fast-paced environments, such as prioritising tasks or using technology to streamline processes.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.
