At a Glance
- Tasks: Drive real change in health-tech by implementing improvement initiatives and enhancing patient journeys.
- Company: Montu UK, a leading digital health company focused on cannabis-based medicines.
- Benefits: Competitive salary, generous holiday, private healthcare, and growth opportunities.
- Other info: Remote role with occasional travel to meet stakeholders.
- Why this job: Make a meaningful impact on patients' lives while thriving in a dynamic, fast-paced environment.
- Qualifications: Experience in operational improvements and strong stakeholder management skills.
The predicted salary is between 40000 - 50000 € per year.
The role is remote for people based in the UK. We are looking for a hands-on, delivery-focused Business Change Specialist to help turn improvement ideas into real, operational change. This role is about making things happen – quickly – in a fast-growing, highly regulated health-tech environment. You will work across the business to implement projects big and small, with a strong focus on improving the end-to-end patient journey. From mapping processes and fixing friction points to embedding new ways of working, you’ll be on the ground driving change, not just designing it. You’ll partner closely with teams throughout the business and a Project Manager on larger initiatives, while owning and delivering your own portfolio of improvements. You will need to be comfortable with pace, ambiguity, and getting stuck in wherever the biggest impact sits. This is an ideal role for someone with strong Lean and customer-journey experience who is pragmatic, scrappy, and biased to action – someone who thrives in a start-up environment and takes real satisfaction from shipping improvements that stick and make life better for patients and teams alike.
What will you be doing?
- Deliver improvement initiatives end-to-end, from problem definition through to implementation and measurable outcomes.
- Work across the business to lead and support hands-on implementation of changes, ensuring solutions are practical, adopted by teams, and embedded into day-to-day operations.
- Map, analyse, and improve end-to-end patient journeys, identifying sludge and friction, process defects, and root causes.
- Apply Lean Six Sigma tools to diagnose issues, design countermeasures, and drive rapid, iterative improvement.
- Own discrete projects and workstreams, while supporting the wider business on larger programmes as required.
- Translate insights into clear process documentation (process maps, SOPs, work instructions, controls).
- Facilitate workshops to align stakeholders on current state, future state, and implementation actions.
- Coordinate delivery across cross-functional teams, keeping momentum in a fast-paced, changing environment.
- Track and report on outcomes to ensure changes improve patient experience, efficiency, and quality.
- Identify risks, blockers, and dependencies early and escape pragmatically, whilst remaining solution-oriented.
- Drive standardisation and right-first-time ways of working across operational teams.
- Use data, customer feedback, and complaints insights to prioritise and shape improvements.
- Support change adoption through training, communication, and ongoing feedback loops.
- Act as a versatile problem-solver, able to get stuck into any type of business improvement as priorities shift.
- Operate with an agile, “get things done” start-up mindset, adapting quickly and prioritising delivery over perfection.
- Define success measures of initiatives at the outset and use these to validate success/control once delivered.
- Ensure all changes are compliant with relevant clinical/pharmaceutical regulation and other internal governance requirements.
What do you need?
- Proven experience implementing operational or customer journey improvements in a fast-paced highly-regulated environment.
- Demonstrable ability to move quickly from analysis to action and deliver tangible change.
- Solid stakeholder management and facilitation skills across cross-functional teams.
- Experience supporting project delivery or working within structured and semi-structured project environments.
- Willingness to travel to Winnersh to meet stakeholders from time to time.
What we offer:
- Competitive salary
- 25 days holiday (rising to 27 after one year and 30 after two years) + bank holidays
- 5% matched pension
- Private Healthcare Scheme
- Cycle-to-work scheme
- Enhanced Maternity & Paternity Leave
- Opportunities for development and growth
- A dynamic and supportive work environment
About Montu
Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM). We are committed to transforming lives by improving access to safe, effective treatments and offering an exceptional standard of care. Our dynamic and supportive work environment is the perfect place for you to grow professionally while making a meaningful impact on patients’ lives.
Business Change Specialist in Winnersh employer: Montu Group
Montu UK is an exceptional employer, offering a dynamic and supportive work environment that fosters professional growth while making a meaningful impact on patients' lives. With competitive salaries, generous holiday allowances, and a commitment to employee development, Montu empowers its team members to drive real change in the fast-paced health-tech sector. Join us to be part of a mission-driven company where your contributions directly enhance patient care and operational efficiency.
StudySmarter Expert Advice🤫
We think this is how you could land Business Change Specialist in Winnersh
✨Tip Number 1
Get your networking game on! Reach out to people in the health-tech space, especially those who work at Montu or similar companies. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising your problem-solving skills. Think of real-life examples where you've driven change or improved processes. We want to see how you tackle challenges head-on!
✨Tip Number 3
Show us your passion for patient care! Be ready to discuss how your previous experiences align with improving the end-to-end patient journey. It’s all about making a difference, so let that shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Montu.
We think you need these skills to ace Business Change Specialist in Winnersh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Change Specialist role. Highlight your experience with operational improvements and customer journeys, as this is what we’re all about at StudySmarter!
Showcase Your Hands-On Experience:We love candidates who can demonstrate their ability to drive change in a fast-paced environment. Share specific examples of how you've implemented improvements and made a real impact in previous roles.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to describe your skills and experiences, making it easy for us to see how you fit into our team and the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Montu Group
✨Know Your Stuff
Before the interview, dive deep into the company’s mission and values, especially their focus on improving patient journeys. Familiarise yourself with Lean Six Sigma tools and how they apply to operational changes in health-tech. This will show that you’re not just interested in the role but also genuinely care about making a difference.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully implemented operational improvements. Highlight your ability to move quickly from analysis to action, and be ready to discuss how you’ve tackled challenges in fast-paced environments. This will demonstrate your hands-on approach and problem-solving skills.
✨Engage with Stakeholders
Since stakeholder management is key, think of ways you can illustrate your facilitation skills. Be prepared to discuss how you’ve aligned teams on current and future states in previous projects. This will help convey your collaborative spirit and ability to drive change across cross-functional teams.
✨Embrace the Agile Mindset
The role requires a 'get things done' attitude, so come ready to discuss how you adapt to changing priorities. Share examples of how you’ve thrived in start-up environments and your strategies for maintaining momentum in projects. This will highlight your fit for the dynamic culture at Montu UK.
