Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome patients, manage bookings, and ensure a tidy clinic environment.
- Company: Join a leading skin and aesthetics clinic in central London.
- Benefits: Earn £21,280 per annum for 29 hours a week with flexible shifts.
- Why this job: Be the friendly face of our clinic and make a real impact on patient experiences.
- Qualifications: Fluent English, exceptional interpersonal skills, and experience with booking software required.
- Other info: No medical experience needed; just bring your hospitality skills!
The predicted salary is between 17000 - 21000 £ per year.
Part time receptionist at a medical clinic – working: two full days, two Saturdays per month and one half day. Exceptional interpersonal skills required. £21,280 per annum gross for 29 hours per week.
Working hours:
- Wednesday 09:00-14:00hrs
- Thursday 09:00-20:00hrs
- Friday 08:00hrs-18:00hrs
- Saturday (2 in the month) 10:00hrs-17:00hrs
We are a skin and aesthetics clinic based in prime central London. We are looking for a receptionist who will personify our professional, friendly, and proactive company. As our receptionist you will be our patient’s first touch point when they arrive at the clinic.
Main responsibilities:
- To welcome patients to the clinic
- To register them on arrival, including ensuring that any consent forms have been completed
- To seat them in our waiting room and to offer them appropriate refreshments – including making tea and coffee; and clearing up after
- To take payment from patients on the completion of treatments, sell any take home products and book any further appointments
- Prepare the clinic at the start of the day and/or close the clinic at the end of the day depending on shift – this includes turning lights on, preparing coffee machine etc
- Wash and clean patient plates and glasses as required
- Inventory and monitoring of the doctor’s rooms to ensure they are always fully stocked with bins checked
- To monitor social media and review websites and to provide appropriate replies as directed by the clinic manager/clinic policies
- To monitor the state of the waiting room and patient lavatories and to ensure that they always remain clean and tidy
- From time to time you will need to undertake some more general cleaning but the clinic employs a professional cleaning team
- Monitor the state of the garden and liaise with the clinic manager/cleaning team (as directed) to ensure that brand standards are always maintained
- Undertake appropriate Health and Safety jobs including (but not limited to) placing slip warnings in the courtyard during wet weather
- Monitor the fireplaces, add wood when required, ensure fire curtains are kept closed and conduct checks every 20 minutes to ensure efficient burning without smoke and no flying embers
- Co-ordinate orders such as groceries and laundry as directed by the management team
- Act as last line of response on telephone calls/whatsapp messages
- Escort patients to their treatment rooms when required
- Such other jobs as may be reasonably required of a receptionist
Candidate requirements:
- Fluent English spoken and written
- Exceptional interpersonal skills
- Experience using booking software (either in hospitality or healthcare)
- Intermediate skills in MS Word, Excel and Outlook
- Self-motivated
- GCSE (or equivalent) grades B or higher in Mathematics and English (language)
- Previous work at a high level within the hospitality industry is preferred – members’ clubs, top hotels and restaurants
- No prior knowledge of working in a medical clinic is required
Front Desk Receptionist employer: Montrose London
Contact Detail:
Montrose London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Receptionist
✨Tip Number 1
Familiarise yourself with the specific duties of a Front Desk Receptionist in a medical setting. Understanding the nuances of patient interaction and the importance of maintaining a welcoming environment will help you stand out during interviews.
✨Tip Number 2
Highlight your interpersonal skills in conversations with potential employers. Since this role requires exceptional communication, be prepared to share examples of how you've successfully interacted with clients or patients in previous roles.
✨Tip Number 3
Research the clinic's values and services before your interview. Being knowledgeable about their offerings and demonstrating a genuine interest in their work can set you apart from other candidates.
✨Tip Number 4
Practice using booking software if you have access to similar systems. Familiarity with these tools can give you an edge, showing that you're proactive and ready to hit the ground running.
We think you need these skills to ace Front Desk Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your exceptional interpersonal skills and any relevant experience in hospitality or healthcare. Emphasise your ability to create a welcoming environment, as this is crucial for the Front Desk Receptionist role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the clinic's values. Mention specific examples of how you've provided excellent customer service in previous roles, and express your motivation to contribute positively to the clinic.
Highlight Relevant Skills: In your application, clearly outline your proficiency in using booking software and your intermediate skills in MS Word, Excel, and Outlook. These technical skills are important for the role and should be easily identifiable.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a receptionist position.
How to prepare for a job interview at Montrose London
✨Showcase Your Interpersonal Skills
As a front desk receptionist, exceptional interpersonal skills are crucial. During the interview, demonstrate your ability to communicate effectively and warmly with others. Share examples of how you've successfully interacted with clients or patients in previous roles.
✨Familiarise Yourself with the Role
Make sure you understand the specific responsibilities of the receptionist position at the clinic. Research common tasks such as patient registration, appointment booking, and managing payments. This will help you answer questions confidently and show your genuine interest in the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think about how you would handle difficult situations, such as an unhappy patient or a scheduling conflict, and be ready to discuss your approach.
✨Dress Professionally and Be Punctual
First impressions matter, especially in a professional setting like a medical clinic. Dress smartly and arrive on time for your interview. This shows respect for the interviewer's time and reflects the professionalism expected in the role.
