At a Glance
- Tasks: Lead CRM migration, support data quality, and train users in a dynamic law firm.
- Company: A prestigious global law firm with a focus on innovation and collaboration.
- Benefits: Competitive salary, professional development, and a chance to work with senior stakeholders.
- Other info: Join a high-performing team and grow your career in a supportive environment.
- Why this job: Be at the forefront of a major CRM project and make a real impact.
- Qualifications: Strong CRM experience in law or professional services and excellent stakeholder management skills.
The predicted salary is between 45000 - 55000 € per year.
A leading international law firm is looking to hire a CRM Specialist to join its London Marketing & Business Development team on a permanent basis. This is a brilliant opportunity for someone who enjoys the detail of CRM data but also wants a visible, people-facing role working closely with partners, lawyers, secretaries, and BD colleagues.
The firm is entering an important phase of its CRM journey, with a new platform being rolled out across the London office following implementation in the US. The successful candidate will play a central role in the London migration, working closely with colleagues overseas while serving as the local point of contact for CRM data, training, user support, and best practices.
This is not simply a data-cleansing role. It needs someone who can take ownership, understand how CRM supports business development, and help bring users with them. You will be expected to support the migration, improve data quality, run training and demos, and work directly with senior stakeholders to show how the system can be used properly and effectively.
The role will include:
- Supporting the London office through a major CRM migration project
- Acting as the local CRM subject matter expert
- Working closely with the US CRM team to ensure consistency and best practice
- Managing, cleansing and maintaining CRM data
- Supporting partners and senior stakeholders with CRM usage and relationship intelligence
- Delivering training and demos to partners, fee earners, secretaries and BD colleagues
- Maintaining mailing lists, contact records, company records and client data
- Producing searches, reports and lists to support BD activity
- Supporting marketing mailings, invitations and event-related CRM activity
- Ensuring CRM data is accurate, useful and compliant with data protection requirements
The firm is particularly interested in speaking with candidates who have strong CRM experience in a law firm or a broader professional services environment. You will need to be confident with data, highly accurate, proactive and comfortable working with senior stakeholders. This role would suit someone who is hands-on, organised and able to combine technical CRM knowledge with a calm, helpful and commercial approach.
Experience with legal or professional services CRM platforms is essential, and candidates with experience of CRM migration projects will be of particular interest. For someone with the right blend of CRM, data, training and stakeholder skills, this is a genuinely interesting opportunity to take ownership of a key system at a pivotal moment for a high-performing international firm.
CRM Specialist- Global Law Firm in Slough employer: Montresor Legal
As a leading international law firm, we pride ourselves on fostering a collaborative and dynamic work environment in our London office. Our commitment to employee growth is evident through comprehensive training programmes and the opportunity to engage directly with senior stakeholders, making this role not just about data but about building relationships and driving business development. Join us to be part of an exciting CRM migration journey where your contributions will be valued and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Specialist- Global Law Firm in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and professional services sectors. Attend industry events or webinars where you can meet potential colleagues and partners. Remember, it’s all about who you know!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your CRM experience, especially any migration projects you've been involved in. This will help you stand out when chatting with hiring managers.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t just wait for the application process. Reach out directly to the hiring team via LinkedIn or email to express your interest and ask insightful questions about the role.
✨Tip Number 4
Keep learning! Stay updated on the latest CRM trends and tools, especially those relevant to the legal sector. This knowledge will not only boost your confidence but also show potential employers that you're committed to your professional growth.
We think you need these skills to ace CRM Specialist- Global Law Firm in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the CRM Specialist role. Highlight your experience with CRM systems, especially in a law firm or professional services setting. We want to see how your skills align with what we're looking for!
Showcase Your People Skills:This role is all about collaboration and communication. In your application, share examples of how you've worked closely with stakeholders or delivered training sessions. We love seeing candidates who can connect with others!
Be Data-Driven:Since this position involves managing and improving CRM data, make sure to mention any relevant experience you have with data management or migration projects. We’re keen on candidates who understand the importance of accurate data in business development.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Montresor Legal
✨Know Your CRM Inside Out
Make sure you’re well-versed in the specific CRM platforms used in law firms. Brush up on your knowledge of data management, migration processes, and how CRM supports business development. This will show that you’re not just familiar with the system but can also take ownership of it.
✨Showcase Your People Skills
Since this role involves working closely with partners and senior stakeholders, be prepared to demonstrate your interpersonal skills. Think of examples where you've successfully trained users or supported colleagues in using CRM systems. Highlight your ability to communicate complex information clearly and effectively.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like a data migration challenge or a training session gone wrong. Prepare some scenarios from your past experience where you’ve successfully navigated similar challenges, showcasing your problem-solving skills and calm approach.
✨Understand the Firm's CRM Journey
Research the firm’s current CRM initiatives and their goals for the future. Being able to discuss how you can contribute to their migration project and improve data quality will set you apart. Show that you’re not just looking for a job, but that you’re genuinely interested in being part of their journey.
