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- Tasks: Join the Front of House team to provide a boutique experience for every guest.
- Company: Work at a prestigious 5 STAR HOTEL in central London.
- Benefits: Earn up to £38,000 plus excellent bonuses and benefits.
- Why this job: Be part of a professional team in a vibrant environment with great opportunities.
- Qualifications: Looking for friendly, proactive candidates with strong communication skills.
- Other info: Shifts are structured from 7am - 4pm and 10am - 7pm.
The predicted salary is between 22800 - 42000 £ per year.
URGENT x 3 HIRES Up to £38,000 plus excellent bonus and benefits A fantastic opportunity has arisen to join a highly prestigious 5 STAR HOTEL as part of their Front of House team. They are seeking a professional, friendly, and proactive candidate who will be able to aide and assist all customers throughout the entirety of their visit, ensuring a boutique experience for every guest. Based in central London, the role is onsite, with shift patterns structured from 7am – 4pm, and 10am – 7pm. Duties of the Front of House Receptionist will include: Managing Appointments: Responding to calls promptly, scheduling appointments according to specific needs, and coordinating the use of 15 rooms to maximize resource efficiency. Organizing the Workspace: Keeping the work area well-organized and presentable. Providing Refreshments: Preparing teas and coffees as needed. Room Preparation and Upkeep: Clearing rooms, replenishing minibars, cleaning cups and glasses, and polishing glasses. Food and Beverage Orders: Ordering food and beverages from suppliers, ensuring deliveries match orders. Morning Room Setup: Restocking minibars, fruit bowls, cups, and saucers to prepare rooms for use. Room Inspection and Maintenance Coordination: Inspecting rooms, creating work orders for cleaners and facilities staff, and tracking progress to ensure rooms are guest…
x3 URGENT! 5 STAR HOTEL - FRONT OF HOUSE employer: Montpellier Resourcing
Contact Detail:
Montpellier Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land x3 URGENT! 5 STAR HOTEL - FRONT OF HOUSE
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. Think of specific examples where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your proactive approach, which is key for a Front of House role.
✨Tip Number 2
Familiarize yourself with the hotel’s services and amenities before the interview. Being knowledgeable about what the hotel offers will help you answer questions confidently and show your genuine interest in providing a boutique experience for guests.
✨Tip Number 3
Practice your communication skills, especially in handling phone calls and scheduling appointments. Since managing appointments is a key duty, being articulate and clear will set you apart from other candidates.
✨Tip Number 4
Demonstrate your organizational skills by discussing how you manage multiple tasks efficiently. Share any past experiences where you successfully organized a busy workspace or coordinated schedules, as this aligns perfectly with the role's requirements.
We think you need these skills to ace x3 URGENT! 5 STAR HOTEL - FRONT OF HOUSE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, customer service, and any specific skills that align with the Front of House role. Use keywords from the job description to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention specific experiences where you went above and beyond for guests, and express your enthusiasm for working in a prestigious 5-star hotel.
Highlight Your Soft Skills: Emphasize your interpersonal skills, such as communication, teamwork, and problem-solving abilities. These are crucial for a Front of House position where guest interaction is key.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Montpellier Resourcing
✨Show Your Professionalism
As a candidate for a prestigious 5-star hotel, it's crucial to demonstrate your professionalism. Dress smartly and arrive on time to make a great first impression.
✨Highlight Customer Service Skills
Emphasize your experience in customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a positive experience for guests.
✨Demonstrate Proactivity
The role requires a proactive approach. Be prepared to discuss situations where you took initiative to solve problems or improve processes in previous roles.
✨Familiarize Yourself with the Hotel's Offerings
Research the hotel and its services before the interview. Being knowledgeable about their offerings will show your genuine interest in the position and help you answer questions more effectively.
