At a Glance
- Tasks: Analyse business processes, support projects, and enhance customer experience in a dynamic banking environment.
- Company: Join a leading international bank with a focus on innovation and collaboration.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Flexible work environment with a focus on compliance and risk management.
- Why this job: Make a real impact by improving banking processes and supporting diverse teams.
- Qualifications: Fluent in Cantonese and Mandarin, strong communication skills, and experience in business analysis.
The predicted salary is between 45000 - 45000 £ per year.
Up to £45,000 per annum (depending on experience)
12 Month Fixed Term Contract
Hybrid working (4 days in the office and 1 day WFH)
We are recruiting on behalf of a leading international bank seeking a versatile Business Analyst to join their London Branch on a 12-month fixed term contract. Reporting to the Head of E-Channel Section, this is a dual role combining strategic project delivery with day-to-day operational support. You will evaluate and improve business processes and workflows while ensuring smooth daily support for internal teams and external customers, acting as a key link between the business and the IT function on department projects. Fluent Cantonese and Mandarin are essential for this role.
Key Responsibilities of the Business Analyst include:
- Business Requirements: Gather, analyse and document business requirements, reviewing and improving workflows to enhance efficiency and the customer experience.
- IT & Systems Liaison: Communicate with the IT team on projects on behalf of the department, acting as the key point of contact between the business and technical teams.
- Project Delivery: Assist in project coordination and implementation, collaborating with teams across the bank to deliver and embed process improvements.
- Testing & UAT: Create test cases and carry out testing from the user perspective, performing user acceptance testing (UAT) for system and process changes.
- Documentation & Training: Prepare user guides, process documentation and training materials to support new systems, processes and ways of working.
- Operational Support: Handle hotline calls and respond to internal and external enquiries, providing daily operational and administrative support, and remaining flexible to deal with customers over the phone when a member of the team is on leave.
- Compliance & Risk: Ensure adherence to internal policies and procedures, comply with all applicable regulations, rules, codes and standards, and follow established risk control guidelines to identify, assess, report, mitigate and monitor risk.
Requirements for the successful Business Analyst include:
- Fluent Cantonese and Mandarin are essential.
- Good communication skills and strong Excel skills – Power BI experience is an advantage.
- Ability to create test cases and carry out testing from the user perspective.
- Able to communicate effectively with IT teams on projects on behalf of the department.
- Flexibility to support customers over the phone to provide cover when team members are on leave.
- Experience in retail banking and/or business analysis (customer service, online banking and/or card industry experience is a plus).
- Familiarity with digital banking tools (e.g. mobile apps, digital wallets) and a strong understanding of core banking processes (e.g. payments, compliance).
- Analytical mindset with problem-solving skills, and hands-on experience translating complex business requirements into Epics, User Stories and clear acceptance criteria – familiarity with JIRA is preferred.
- Comfortable working with data analysis; knowledge of basic SQL or Power BI is an advantage.
- Excellent communication skills, both verbal and written, for engaging with customers and collaborating with stakeholders.
Business Analyst (International Banking) – 12 Month FTC in West End employer: Montpellier Resourcing
Join a leading international bank in London, where you will thrive in a dynamic work culture that values collaboration and innovation. With a strong focus on employee growth, this role offers opportunities to enhance your skills in business analysis while enjoying the flexibility of hybrid working. Benefit from a supportive environment that encourages professional development and provides a unique chance to make a meaningful impact in the banking sector.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst (International Banking) – 12 Month FTC in West End
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Montpellier Resourcing.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Montpellier Resourcing might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Business Analyst (International Banking) – 12 Month FTC in West End
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Montpellier Resourcing will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Montpellier Resourcing. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Montpellier Resourcing confidence in your short-term commitment to the role.
How to prepare for a job interview at Montpellier Resourcing
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Montpellier Resourcing.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Montpellier Resourcing that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
